Wow, I forgot about that. That might be the deal breaker there. What was the reason that custom forms wouldn't work? Hard coding in the binaries?
Rick On Jul 25, 2014 9:42 AM, "Roger Justice" <rjust2...@aol.com> wrote: > ** > AI was loosly integrated with 7.6.04 and it has limited functionality > since it only worked with CMDB and none of the ITSM fors. AI for 8+ is > fully integrated and works with all forms in ARS. > > > > > > -----Original Message----- > From: Rick Cook <remedyr...@gmail.com> > To: arslist <arslist@ARSLIST.ORG> > Sent: Fri, Jul 25, 2014 12:39 pm > Subject: Installing Atrium Integrator on 7.6.04 system > > ** > Has anyone out there installed Atrium Integrator on an existing 7.6.04 > ARS/ITSM system? > > The 8.x install documentation specifies that AI must be installed between > CMDB and ITSM. The 7.6 docs I've seen don't really seem to say much about > AI until you start talking about upgrading it. > > Also, the BSM Interoperability Matrix indicates that 7.6.04 SP2 is > required at all levels to have AI installed at all, the retrofit question > aside. Can anyone confirm or refute that? We're on 7.6.04 SP1, and I fear > that we're stuck with AIE until we upgrade. > > Thanks. > > Rick Cook > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
