Well...one thing is for sure, that's not a system generated message, and not ITSM # either....so, there is some workflow that is firing causing that error, so you just need to use something like ARInside to get the error messages and you will find your workflow.
On Fri, Aug 29, 2014 at 6:59 AM, Brian Goralczyk <bgoralczyk.w...@gmail.com> wrote: > ** > All, > > I am kind of stumped here. I am hoping for some ideas on what to search > for. I am getting an error when an escalation runs that it doesn't have > permission to update a record. > > Can anybody give me an idea on what to look for to figure out why this is > happening? > > <ESCL> Filter operation in escalation failed, errno=33049 > <ESCL> You don't have sufficient permissions to perform this status change! > > AR Version 7.6.4 if that helps. > > TIA, > > Brian Goralczyk > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
