Thanks, I didn't even look at it from the aspect that it isn't worded as a system error. Too many things to address at the same time. I will find it now. ARInside to the rescue. And thank you LJ and Tauf for setting me on the right path.
Tauf, I knew that it was some action being intiated by the escalation, but I was thinking about it from the aspect that escalations usually had full power and permissions didn't impact them. It not being a system message definitely points to the issue. Thanks again. On Fri, Aug 29, 2014 at 9:08 AM, Tauf Chowdhury <taufc...@gmail.com> wrote: > ** > Yes, usually the out of box errors don't include exclamation points!! <-- > like that :) > > > On Fri, Aug 29, 2014 at 9:07 AM, LJ LongWing <lj.longw...@gmail.com> > wrote: > >> ** >> Well...one thing is for sure, that's not a system generated message, and >> not ITSM # either....so, there is some workflow that is firing causing that >> error, so you just need to use something like ARInside to get the error >> messages and you will find your workflow. >> >> >> On Fri, Aug 29, 2014 at 6:59 AM, Brian Goralczyk < >> bgoralczyk.w...@gmail.com> wrote: >> >>> ** >>> All, >>> >>> I am kind of stumped here. I am hoping for some ideas on what to search >>> for. I am getting an error when an escalation runs that it doesn't have >>> permission to update a record. >>> >>> Can anybody give me an idea on what to look for to figure out why this >>> is happening? >>> >>> <ESCL> Filter operation in escalation failed, errno=33049 >>> <ESCL> You don't have sufficient permissions to perform this status >>> change! >>> >>> AR Version 7.6.4 if that helps. >>> >>> TIA, >>> >>> Brian Goralczyk >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > > > -- > > > *Tauf Chowdhury* > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
