I know others are going to say the same…  Go get RRR|Chive from 
http://www.rrr.se

Fred

-----Original Message-----   
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kiran Patil
Sent: Saturday, November 15, 2014 1:11 AM
To: arslist@ARSLIST.ORG
Subject: Ticket Data Migration from 7.5 to 8.1

** 
Hi All,

We are doing upgrading customer Remedy 7.5 to 8.1
Here is background -
1. Customer has 750GB-800GB transnational data of Incident, Change, Problem.
2. We are not doing in-place or staged In-Place upgrade. We will implementing 
new 8.1    
    system and migrating data from Remedy 7.5 to Remedy 8.1.
3. Core Req: 
              1 -  Customer wants all historical data to be migrated into 
Remedy 8.1 along with
                    work logs (with attachments), Related other tickets, task, 
SLA, Approvals
                         (For change), audit log.
              2 -  Customer wants to retain old ticket number in system and 
dont want new
                    ticket Id to be generated during migration process.

Our Solution: 
1. Using UDM we can import transaction data and disable new Id creation and can 
   
    retain old ticket number however we cannot control on C1 to retain from old 
system.
    UDM approach has 64000 records limitation per batch so migrating 750GB will 
take
    months or may be years to migrate data.

Is anyone has migrated ticket data using this approach, I would like to hear 
issues/challenges occurs during activity. As per BMC somehow they dont 
recommend it.

Any suggestion or idea will be welcomed.

Thanks
Kiran Patil

-- 
​
Regards

Kiran Patil
Mobile: +91 9890377125




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