I end up with 2 windows open the default view and the new view. I tried in three steps but that still didn't work On Window Open - Set temp field to Searching On Window Open - Close Window On Window Close - Open Window (with the temp field as my qualification) but it fails the qualification
Regards, ================================================== Julia James Application Developer and Support, IC3-SMI for Remedy and Impact ITIL® V3 Foundation Certified IBM Corporation, GTS - Strategic Outsourcing Delivery Office: 860-275-5625 (External) Internet: julia.ja...@us.ibm.com Address: 106 Moosehorn Road, Northfield, CT 06778 “Try to help others, if you are not able to be of help, then at least do them no harm.” Dalai Lama From: Jayesh <jhpancha...@gmail.com> To: arslist@ARSLIST.ORG Date: 03/10/2015 12:34 PM Subject: Re: Redirect to a View on Query Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ** You can compare the VUI in run if with the same view which u want on search and if not same ,you can write if action to open the desired view in open window From: Julia James Sent: 10-03-2015 10:38 PM To: arslist@ARSLIST.ORG Subject: Re: Redirect to a View on Query ** Actually it doesn't matter, as long as the search results are in the correct view it doesn't matter which view the search screen starts on. I need the NewDefaultAdminView (Form Alias: MECHModify). The way I have it currently set up is that the DefaultAdminView has a message on the top in Query Mode that says "You are not in the correct search screen, click the Search button". The Search button will redirect the user to the correct view. The customer is not too happy with that option because he feels it should automatically bring him to the correct search window. Regards, ================================================== Julia James Application Developer and Support, IC3-SMI for Remedy and Impact ITIL® V3 Foundation Certified IBM Corporation, GTS - Strategic Outsourcing Delivery Office: 860-275-5625 (External) Internet: julia.ja...@us.ibm.com Address: 106 Moosehorn Road, Northfield, CT 06778 “Try to help others, if you are not able to be of help, then at least do them no harm.” Dalai Lama From: Jayesh <jhpancha...@gmail.com> To: arslist@ARSLIST.ORG Date: 03/10/2015 12:01 PM Subject: Re: Redirect to a View on Query Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ** Do you want default search view to be shown as the newly created view? Or once you search the data,it should open in a new view? From: Julia James Sent: 10-03-2015 10:18 PM To: arslist@ARSLIST.ORG Subject: Redirect to a View on Query ** Hi, I am on Remedy 7.5 and the customer use Remedy User and not the web to access the application. I'm trying to write some code that on Query the system will redirect the user to another view. So when the user opens the form in search mode from the Object List it will bring them to the view. This is my form information. Form Name: MECH:Tkt Form Alias: MECH Ticket Form View Label: Default Administrator View Form Alias: MECHModify Form View Label: NewDefault Administrator View I have tired using Run Process for Application-Get-Form-Name and Application-Get-Form-Alias but I don't have the syntax right. I have tried every possible combination I can think of. My workflow is firing on Window Loaded with a Qualification on $OPERATION$ = "QUERY" When the system opens in Query I get the following RunProcess Active Link: Problem: Hint: The system cannot find the file specified. Any help would be appreciated. Julia James _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"