We have been having a lot of problems on our servers lately with the 8dot3 setting and BMC installers. Not all just some. Look it up and maybe turn it on before trying the next install.
Sent from my iPhone > On Mar 25, 2015, at 16:46, LJ LongWing <lj.longw...@gmail.com> wrote: > > ** > Richard, > I have seen places in a windows install where it is unable to create the > service because the service is in the process of being removed, and the only > way to 'fix' that is to reboot the box....have you been doing any reboots > between install attempts? > >> On Wed, Mar 25, 2015 at 2:06 PM, richard....@bwc.state.oh.us >> <richard....@bwc.state.oh.us> wrote: >> ** >> >> >> Checked all these and did them all. Still not creating the AR >> service….installing as a member of a group (shared database) and login >> >> Credentials are OK. The installer completes as it should except that the >> service isn’t created. Working on seeing if the server was >> >> Created as it should have been…. But I’ve not seen where everything seems >> to work but only the portmapper service is created… >> >> >> >> >> >> >> >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Gillock >> Sent: Wednesday, March 25, 2015 10:09 AM >> >> >> To: arslist@ARSLIST.ORG >> Subject: Re: 7.6.04 Install question... >> >> >> ** >> >> Are you running the installer, "as administrator?" If you are installing on >> a Windows platform, is DEP enabled and have you added the installer to the >> list? >> >> >> >> If you are attempting to install to an existing DB, make sure the login >> credentials you are using are correct. >> >> >> >> On Tue, Mar 24, 2015 at 11:21 AM, richard....@bwc.state.oh.us >> <richard....@bwc.state.oh.us> wrote: >> >> ** >> >> >> >> Good suggestion – looks like there was no ar service even created. The >> portmapper service was there but >> >> No AR service. Hmm…. >> >> >> >> >> >> >> >> >> >> >> >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Philben >> Sent: Tuesday, March 24, 2015 12:01 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: 7.6.04 Install question... >> >> >> >> ** >> >> Check Services and see if the ARSystem service is starting. If not, try >> kicking it off yourself and see if the installer sees it when it is up and >> continues. >> >> >> >> >> >> >> On Mar 24, 2015, at 11:57 AM, "richard....@bwc.state.oh.us" >> <richard....@bwc.state.oh.us> wrote: >> >> >> >> I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy >> install – no email, no >> >> SNMP, etc. but set up with the group option chosen (to access an existing >> database with an >> >> Already existing 2003 system server). All goes well until the install gets >> to the “Post Upgrade >> >> Extractor” screen where it shows a progress bar for “Starting AR >> >> System Server Services…” where it looks like it’s hung – the Progress bar >> hasn’t moved in an hour. >> >> >> >> No error message, nothing. Any suggestions from any 2012 server setups? >> Thanks! >> >> Portions of this message may be confidential under an exemption to Ohio's >> public records law or under a legal privilege. If you have received this >> message in error or due to an unauthorized transmission or interception, >> please delete all copies from your system without disclosing, copying, or >> transmitting this message. Portions of this message may be confidential >> under an exemption to Ohio's public records law or under a legal privilege. >> If you have received this message in error or due to an unauthorized >> transmission or interception, please delete all copies from your system >> without disclosing, copying, or transmitting this message. _ARSlist: "Where >> the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> Portions of this message may be confidential under an exemption to Ohio's >> public records law or under a legal privilege. If you have received this >> message in error or due to an unauthorized transmission or interception, >> please delete all copies from your system without disclosing, copying, or >> transmitting this message. Portions of this message may be confidential >> under an exemption to Ohio's public records law or under a legal privilege. >> If you have received this message in error or due to an unauthorized >> transmission or interception, please delete all copies from your system >> without disclosing, copying, or transmitting this message. >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> -- >> >> Brian Gillock >> >> Principal Consultant, BGBS, Inc >> >> brian.gill...@pbs-consulting.com >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> Portions of this message may be confidential under an exemption to Ohio's >> public records law or under a legal privilege. If you have received this >> message in error or due to an unauthorized transmission or interception, >> please delete all copies from your system without disclosing, copying, or >> transmitting this message. Portions of this message may be confidential >> under an exemption to Ohio's public records law or under a legal privilege. >> If you have received this message in error or due to an unauthorized >> transmission or interception, please delete all copies from your system >> without disclosing, copying, or transmitting this message. >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
