Is there anything in the server event logs? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard....@bwc.state.oh.us Sent: Thursday, March 26, 2015 8:15 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question...
** I’ve rebooted, cleared dnscache, waited, not removed services while running, had them totally rebuild the server - everything I could think of. Still get this message [cid:image001.jpg@01D067A0.DCCE24B0] From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, March 25, 2015 4:47 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: 7.6.04 Install question... ** Richard, I have seen places in a windows install where it is unable to create the service because the service is in the process of being removed, and the only way to 'fix' that is to reboot the box....have you been doing any reboots between install attempts? On Wed, Mar 25, 2015 at 2:06 PM, Richard.C wrote: ** Checked all these and did them all. Still not creating the AR service….installing as a member of a group (shared database) and login Credentials are OK. The installer completes as it should except that the service isn’t created. Working on seeing if the server was Created as it should have been…. But I’ve not seen where everything seems to work but only the portmapper service is created… From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Brian Gillock Sent: Wednesday, March 25, 2015 10:09 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: 7.6.04 Install question... ** Are you running the installer, "as administrator?" If you are installing on a Windows platform, is DEP enabled and have you added the installer to the list? If you are attempting to install to an existing DB, make sure the login credentials you are using are correct. On Tue, Mar 24, 2015 at 11:21 AM, Richard.C wrote: ** Good suggestion – looks like there was no ar service even created. The portmapper service was there but No AR service. Hmm…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Scott Philben Sent: Tuesday, March 24, 2015 12:01 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: 7.6.04 Install question... ** Check Services and see if the ARSystem service is starting. If not, try kicking it off yourself and see if the installer sees it when it is up and continues. On Mar 24, 2015, at 11:57 AM, Richard.C wrote: I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy install – no email, no SNMP, etc. but set up with the group option chosen (to access an existing database with an Already existing 2003 system server). All goes well until the install gets to the “Post Upgrade Extractor” screen where it shows a progress bar for “Starting AR System Server Services…” where it looks like it’s hung – the Progress bar hasn’t moved in an hour. No error message, nothing. Any suggestions from any 2012 server setups? Thanks! -- Brian Gillock Principal Consultant, BGBS, Inc brian.gill...@pbs-consulting.com<mailto:brian.gill...@pbs-consulting.com> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
