My bad. I forgot that you are an Amerikaan and not an
Assamese :) Or may be , I thought you have taken up
the arduous task of fixing flaws of USPS :-)
I am aware of this Amerikaan Mannerism but in my
experience I always heard something like - " I would
have done this " instead of "I will ..." .
Learning never ends.
Going to the top indeed help as have been my
experience with MTNL, Mumbai (new phone activated in
less then 30 minutes once I met the DGM).
The good news is, Fedex turned to be much better then
USPS in customer Service. They have rectified the
duplicate billing issue. Yet to work out the Service
Guarantee refund but I am hopeful that Fedex will work
it out.
I have found a simpler solution than writing to Post
Master or Congressman ..... stick to UPS for time
sensitive international mail.
>*** When I wrote "I will write to my Congressman" or
"--- to my
>Post Master --- " , it is a polite way of saying "you
should be doing
>that". It is an American mannerism, 'kothaar maat'.
>I wish I could help. But I am too bust with too many
different
>things. I am sure you are quite able to pursue it on
your on. Good
>luck.
>If the Post Master gives you the run-around, which I
don't expect
>him to, a call to the elected rep. does wonders. A
few years back, we
>could not get cable in our house. After two years of
getting the run
>around from the cable company ( because the house
sets back more than
>the 200 feet or so that they are required to string
cables to) I
>called our County Councilman's office. The clerk made
one call and we
>got cable within the next two weeks. Did not even
have to pay the
>extra fees for 200 yards of cable laying that I
anticipated paying.
>I told the story to my fellow Board Members of our
large neighborhood
>association about a a year or so back. Our leader
remembered it. He
>too had been having the same problem. So he inquired
again how
>exactly I got results. Told him again. He called the
same
>Councilman's office, and voila--a month later he had
cable.
At 12:35 PM -0700 4/25/08, Krishnendu Chakraborty
wrote:
>Thanks C'da. I have sent all details (dates,
>locations etc) to you separately. Please keep us
>posted on the progress/response.
>
>USPS domestic service is great but for International
>Service I found UPS to be more reliable.
>An occassional miss (by USPS, Fedex, UPS , any body)
>is perfectly understandable but the attitude of
>passing the buck is definitely not acceptable ...
>particularly when you are paying such a high service
>charge.
>
>Did you use the same service (GXG) or the regular
>Postal Service? How was the delivery ? Did they
stick
>to commitment?
>
>>
>>
>> >I would compile the facts, and send it to my
>> Congressman. And follow
>> up with him/her in two weeks or so.
>>
>>
>>
>>
>>
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