www.asteriskhelpdesk.com <http://www.asteriskhelpdesk.com/> is planning
on offering such a service. We are in the process of obtaining
qualified techs that speak different languages and are available around
the clock. We are developing testing for the techs and a backend system
for escalation, billing, and history.
Thanks,
Steve
_____
From: Rusty Dekema [mailto:[EMAIL PROTECTED]
Sent: Friday, January 20, 2006 9:32 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] I need your skiils, but I can't hire you
Ahh, I gotcha. I thought you meant basically the opposite :). It does
sound like a good idea.
Somebody could start a firm that would have a contractual relationship
(employer/employee, independent-contractor, whatever) with some asterisk
gurus and hire its services out to companies like yours. Companies like
yours could elect to keep configuration data regarding your system on
file with the support firm to aid in troubleshooting. The main stumbling
block that I see is reluctance on behalf of client companies to trust a
newly-formed firm with the passwords to their phone systems.
-Rusty
On 1/20/06, Michael Welter < [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > wrote:
No, I'm asking the list. How can we collaborate in order to provide
good service to our customers? How do we organize (like Geek Squad) to
provide 24x7 coverage for Asterisk systems?
Rusty Dekema wrote:
This sounds good to me. Do you have any more information on what you
envision? What information would you like me to provide about my
Asterisk, networking, and computing skills and knowledge?
Sincerely,
Russell Dekema
On 1/20/06, *Michael Welter* < [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
<mailto: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> >>
wrote:
Anyone that isn't looking for a 401K and health insurance, please
raise
your hand. Anyone that's willing to accept a check (and a 1099)
for
services rendered, please raise your hand.
I envision a large community of collaborators, each with his/her
own
skills. When I decide to spend a week in Can Cun with the Mrs., I
need
to know that any problems my customers have are handled by
competent
professionals.
This is an opportunity for someone. Please bring us together with
the
goal of servicing the customer.
--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> <mailto:
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> >
www.TelecomMatters.net <http://www.TelecomMatters.net> <
http://www.TelecomMatters.net>
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Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
www.TelecomMatters.net <http://www.TelecomMatters.net>
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