On 1/24/06, Douglas Garstang <[EMAIL PROTECTED]> wrote:
> Oooooo.... I thought that this was a Polycom limitation, rather than an 
> Asterisk one. Your saying that the Polycom phones would receive SIP 
> signalling that would allow them to dynamically update the appearance display 
> to show if an appearance had a logged in agent or not?
>

 Yes. They do, and the branch there should allow that functionality to
work. You can log agents in and out with the phones now and you can
also pause/unpause them from the queues using the avail/unavail
button.

 This branch/feature is in production presently at one of our call
center clients so I wouldn't necessarily call it "alpha quality" any
longer, but I think it still needs some fundamental touchup work
before it could be considered to get merged into the /trunk codebase.

--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/
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