Hi All.
I am with the following problem. The agents of my Queue when they receive a call originated from the pilot of queue, are with the status of "talking to zap". Until all good, he is correct there, but the fact is that if the agent transfers the call, for another user and this user takes care of the call, the status of the agent in the "show agents" is of that it the same continues speaking (talking to zap) with circuit that it had received the call from the pilot, or either asterisk does not understand the transference. This finishes originating attendance lines being that the agent already is available. It would have some alternative to decide this problem? Somebody already passed therefore?
RegardsJosué
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