We setup a company with 50 of these phones and had my client not been as understanding as they were, that could have put me out of business. What an unbelievable nightmare. This was about 8 months ago when the firmware was so bad the phone was a better paper weight than anything else.
Since then, they've fixed a lot of problems and made a lot of the features work like they're supposed to. But we still have issues with them quite frequently. From phones that need to be rebooted occationally, to ones that just drop calls, or do nothing when you pickup the receiver... lots of little qwerks. We even experience their poor grounding problem every once in a while when you get a small static shock from the phone which cases it to reboot. I don't think there's any firmware that can fix that. We had to get several phones RMA'd because they just plain died. The worst ongoing issue has been the echo and the really crappy speakerphone. The customer is pretty much used to it now. But we're slowly replacing them with Polycom's as new people come on and as others just get fed up. Unfortunately one of the phones met it's doom by way of a hammer. But I guess, what do you expect for under a hundred bucks.
Erick
On 6/6/06, Daniel Salama <[EMAIL PROTECTED]> wrote:
I enabled call-waiting from the tftp configuration and it now works.
What firmware are you using and where can I get it?
My client complaints that the phone stops working every once in a
while with no explanation. My client says that he could be using the
phone with no problem and a few minutes later, when he wants to make
a call, the phone will always give a fast busy after pressing the
fourth digit. My workaround to him was to reboot the phone. That
seems to solve the problem, however, it's not practical to have that
problem in an office environment with 18 GXP-2000. Any ideas what the
problem could be?
Thanks,
Daniel
On Jun 6, 2006, at 6:26 PM, Mike wrote:
> I can't say why you're having this problem, but I can tell you that
> my phone
> can receive (and make) multiple calls easily. It might have more
> to do with
> Asterisk than the GXP2000.
>
> I am using the latest release firmware, not a beta.
>
> Mike
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of
> Daniel Salama
> Sent: June 6, 2006 4:12 PM
> To: Non-Commercial Discussion Asterisk
> Subject: [Asterisk-Users] GXP-2000
>
> I'm using a few GXP-2000 with firmware 1.0.2.13 and everything
> seems to be
> working fine. However, there are a couple of issues I'd like to
> know if are
> possible:
>
> 1) Even though the phone has 4 line appearances, if I am speaking
> on a line,
> the phone can no longer receive phone calls. I can manually select
> another
> line and make calls, but when Asterisk tries to send a call to it,
> I see Got
> SIP response 486 "Busy" back on the console. Is there a way to make
> the
> phone receive calls on all 4 lines?
>
> 2) Is there any more documentation as to the tftp configuration file?
>
> Thanks,
> Daniel
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