Contact them again... they have always been very good... I'm chocking this up to the snow storm.
On 10/13/06, Shaw Terwilliger <[EMAIL PROTECTED]> wrote:
Matt wrote: > Hi, > Does anyone know what is going on with voipsupply? My sales guy > hasn't been online in several days, their 800 number is fasy busy, as > are their direct lines. And the canadian store website is down. What > the heck is going on? If you search the archives from a few months ago you'll find a few unhappy voipsupply customers (including me). They never shipped what I ordered, didn't respond to any e-mail or calls. The president saw the list traffic and sent me a long apology (stating his commitment to service) and offered to send me an extra component that I had cancelled the order for--free of charge--as a show of good will. It's been two or three months since that promise, and I never received the part. He hasn't responded to my follow-up "did you really mean it?" e-mail either. -- Shaw Terwilliger <[EMAIL PROTECTED]> SourceGear LLC
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