I am having a bit of a problem implementing the pickup command in my dial plan. I have setup this rule:
exten => _*8XXX,1,Pickup(${EXTEN:2})
This works as expected when someone dials an extensions number and I
can get the call. The problem I have is that when a call enters my
welcome menu and does not press anything there is a timeout that sends
them to the recepcionist. The rule is:
exten => t,1,Macro(stdexten,${OPERVM},${OPER})
${OPERVM} and ${OPER} are set to the mailbox and sip device of the
receptionist. How can I directly pick up that call? I stopped using
the default *8 because the client kept picking up calls that they did
not intend to so I need to make it specific.
--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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