On 20/01/2008, Michael J. Liberatore <[EMAIL PROTECTED]> wrote: > > They are extremely upset because calls are being randomly bridged for no > rhyme or reason. They say that callers will call in and sometimes get > connected with other callers, or they will be in the queue and then be > talking to another caller waiting in the queue or on hold. Or they will be > talking to a patient and then have another patient end up on the > conversation. >
In the SNOM settings there are two options that you should set to "No". That is "Call Join on Hangup" and "Xfer on Hangup". (Or names similar to that). Steve
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