Just a thought; give them a penalty on login so unless the queue is full, they will go a cycle without a call.
-----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Robert Grignon Sent: Thursday, February 04, 2010 2:28 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Can an agent Login to a queue and be paused I thought there was an option for this but cant find it.... We have a busy callcenter and I would like the agents to log in and be in a paused state upon login... Right now they login and they are instantly receiving a call.... Thanks for the input... -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users