2011/1/11 Kevin P. Fleming <kpflem...@digium.com> > On 01/11/2011 11:50 AM, Olivier wrote: > >> >> >> 2011/1/11 Lenz Emilitri <lenz.lo...@gmail.com <mailto: >> lenz.lo...@gmail.com>> >> >> >> >> Why not an unattended transfer to the queue itself, or a different >> queue? >> l. >> >> >> I was afraid that the incoming call could be presented to the same agent >> again. >> Thinking back about it, it seems to fit what I'm after. >> > > If there is a call leg out to the agent that is in 'ringing' state, then > issuing a Hangup on that call leg is not going to affect the call sitting in > the queue waiting for an agent to answer... they are not connected to each > other until the agent answers and the queue application connects them > together. Issuing an AMI Hangup on the call leg that is ringing the agent's > phone is exactly what you want to do. >
Thanks for clarifying this ! Cheers > > -- > Kevin P. Fleming > Digium, Inc. | Director of Software Technologies > 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA > skype: kpfleming | jabber: kflem...@digium.com > Check us out at www.digium.com & www.asterisk.org > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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