On Sunday 30 Oct 2011, bilal ghayyad wrote: > In case I need to retreive the real time data (for example, how many > calls currently in the queue, and how many calls currently waiting > in the queue, how many agents currently are logged in ... etc). > > How to get this? > Is it using the AGI? From where I can get information about this? > > Because in the CDR, there is nothing mention or can be obtained for > these informations (how many in the queue and how many is waiting .. > etc), correct?
On the command-line you can give: queue show <queue-name> which will give you real-time information about the queue. Presumably you can do the same through AGI too. In addition, I believe there are some ready-made packages (both FOSS and proprietary) that will display this information nicely formatted. Regards, -- Raj -- Raj Mathur r...@kandalaya.org http://kandalaya.org/ GPG: 78D4 FC67 367F 40E2 0DD5 0FEF C968 D0EF CC68 D17F PsyTrance & Chill: http://schizoid.in/ || It is the mind that moves -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
