On 2017-04-20 05:14 AM, J Montoya or A J Stiles wrote:
This is just screaming "configuration mismatch" -- or, possibly, "latent bug
whereby things parsed in separate places should be treated the same, but are
actually getting treated differently".
I really don't want to be the "my system isn't working so there must be
a bug in Asterisk" guy but I am certainly starting to suspect it.
I think we are going to need to see your dialplan logic, and maybe your
voicemail.conf, in order to work out what is different between this one user
and all the others. You might even need to use `hd` to examine the files, just
in case there is a stray non-printing character spoiling things.
Non-printing characters show up in vi so I would have seen that by now.
Every extension is build by a script that takes information from the
database and does substitutions which is what makes this so baffling.
Every extension is built exactly the same way. Here are two voicemail
entries, the failing one and mine that works. The only sanitation I did
was for the password.
stocktrans2 => 9999,Angelica Douglas,stocktra...@vex.net
darcy => 9999,Vybe Networks - D'Arcy,da...@vex.net
Here is the full dialplan for stocktrans2.
exten => stocktrans2,1,Verbose(0,Entering extension stocktrans2)
same => n,Goto(DialCell)
same => n,GotoIf($["x" = "x"]?DialAlt)
same => n(DialAll),Verbose(0,${CALLERID(all)} Calling ${EXTEN} and ALL)
same => n,Dial(SIP/stocktrans2&SIP/thinktel/&SIP/9999907084,30)
same => n,Goto(VoiceMail)
same => n(DialAlt),Verbose(0, ${CALLERID(all)} Calling ${EXTEN} and
SoftPhone)
same => n,Dial(SIP/stocktrans2&SIP/9999907084,30)
same => n,Goto(VoiceMail)
same => n(DialCell),GotoIf($["x" = "x"]?DialDesk)
same => n,GotoIf($["${CALLERID(ani)}" = ""]?DialDesk)
same => n,Verbose(0,${CALLERID(all)} Calling "${EXTEN}" and cell "")
same => n,Dial(SIP/stocktrans2&SIP/thinktel/,30)
same => n,Goto(VoiceMail)
same => n(DialDesk),Verbose(0,${CALLERID(all)} Calling ${EXTEN})
same => n,Dial(SIP/stocktrans2,30)
same => n(VoiceMail),Set(CDR(userfield)=VoiceMail)
same => n,Verbose(0,${CALLERID(all)} going into voice mail for
stocktrans2)
same => n,Set(_ACCOUNT=stocktrans2)
same => n,VoiceMail(stocktrans2@VoiceMail,u)
same => n,Hangup()
Here is mine.
exten => darcy,1,Verbose(0,Entering extension darcy)
same => n,GotoIf($["${DEVICE_STATE(SIP/9999901001)}" =
"UNAVAILABLE"]?DialCell)
same => n,GotoIf($["x4168035991" = "x"]?DialAlt)
same => n(DialAll),Verbose(0,${CALLERID(all)} Calling ${EXTEN} and ALL)
same => n,Dial(SIP/darcy&SIP/thinktel/4168035991&SIP/9999901001,30)
same => n,Goto(VoiceMail)
same => n(DialAlt),Verbose(0, ${CALLERID(all)} Calling ${EXTEN} and
SoftPhone)
same => n,Dial(SIP/darcy&SIP/9999901001,30)
same => n,Goto(VoiceMail)
same => n(DialCell),GotoIf($["x4168035991" = "x"]?DialDesk)
same => n,GotoIf($["${CALLERID(ani)}" = "4168035991"]?DialDesk)
same => n,Verbose(0,${CALLERID(all)} Calling "${EXTEN}" and cell
"4168035991")
same => n,Dial(SIP/darcy&SIP/thinktel/4168035991,30)
same => n,Goto(VoiceMail)
same => n(DialDesk),Verbose(0,${CALLERID(all)} Calling ${EXTEN})
same => n,Dial(SIP/darcy,30)
same => n(VoiceMail),Set(CDR(userfield)=VoiceMail)
same => n,Verbose(0,${CALLERID(all)} going into voice mail for darcy)
same => n,Set(_ACCOUNT=darcy)
same => n,VoiceMail(darcy@VoiceMail,u)
same => n,Hangup()
There are some minor differences based on whether they have set up an
alternate phone but either way it gets to the line that set the CDR
userfield. They both ultimately hit one or the other of these lines.
same => n,VoiceMail(stocktrans2@VoiceMail,u)
same => n,VoiceMail(darcy@VoiceMail,u)
The only "Set" command that might change the environment is the setting
of "_ACCOUNT" which they both do. Not sure why I even do that. Perhaps
I was planning some other feature that I never finished. Or does
VoiceMail() use it?
Someone (in private email for some reason so I won't give his name)
suggested DumpChan() but I can't seem to make that work, even if I load
app_dumpchan.
--
D'Arcy J.M. Cain
Vybe Networks Inc.
http://www.VybeNetworks.com/
IM:da...@vex.net VoIP: sip:da...@vybenetworks.com
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
Check out the new Asterisk community forum at: https://community.asterisk.org/
New to Asterisk? Start here:
https://wiki.asterisk.org/wiki/display/AST/Getting+Started
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
