I trying a switching power adapter 100 - 240 VAC. (we have 220 VAC). If this does not fix the problem, I will use POE.
Thanks
Jorge
Thank You for your time.
John Baker wrote:
With these phones, power surges will cause reboots. I've also had problems with bad ethernet cables and the like causing reboots. On one phone, I resolved (most) of the reboot problems by putting a hub between the phone and the rest of the net. On another, I put the ethernet through the surge protector on a Conext UPS. You might try those two ideas.
The power in my building is a bit dodgy, which causes a lot of problems. Maybe the same thing is happening at your place. My next idea is POE.
John
On Wed, 2004-06-30 at 12:55, Jorge Mendoza wrote:
Tor,
Yes, it sounds strange to me too.
The phone is registered with *.
After 24 hrs of inactivity the phone is still working fine (yesterday was holiday). The problem occurred just 1 time. We are suspecting the power adapter. If the problem arise again I will post the cfg files.
Thank You for your replay.
Regards
Jorge
Tor Roberts wrote:
Jorge,
That sounds strange to me. I have 12 IP 600s running without any of the problems that you are having. My first guess would be that they are configured wrong. Is the phone registering with asterisk? Is the phone dowloading it's config files from the FTP server? If you want to post your phone1.cfg and sip.conf, I can try to see if there is anything wrong with it.
-Tor
Jorge Mendoza wrote:
Hi,
I'm testing a Polycom IP600.
With firmware version 1.1 the phone reboots at any time.
With firmware version 1.2, the first reboot was an endless reboot. Then I moved the phone to another lan port, then it worked fine. Then I installed again in the initial lan port and the phone works well. However after some time of inactivity (1 hour?), the IP600 stops to send and receive calls. After a reboot is works fine again.
We have a * box with many BT101 and softphones working for months without any problem.
I'm missing something? it is a bad config file? or it is a phone bug?
Thank You for your time.
Jorge Mendoza
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