On Tuesday 20 July 2004 11:04, Jason A. Pattie wrote:
> I normally wait about a second after I pick up the phone until I hear a
> very small click.  I think that might be the end of the training period.
> ~ Then I proceed with my introduction.  It seems to work quite well.

I agree and do that myself; it's just a matter of training the staff :-)

-A.
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