Is there anyway to get Agents (members of the queue) logged out if they do not answer a call.
I'm assuming that autologoff doesn't work with AddQueueMember. I've searched the wiki and google to death... Currently, when a call comes in to the queue, one member just rings and rings and rings. It never rolls to another member, and the offending member (not answering) never gets logged off, so the call just gets stuck until an ultimate timeout. Thanks for the help... Here's what i've got setup right now, on my test bed. queues.conf [support] strategy = leastrecent timeout=25 retry=5 wrapuptime=15 music = default announce = queue-support agents.conf [agents] ackcall=no autologoff=15 extensions.conf ; Tech Support Queue exten => 1100,1,Queue(support) exten => 1100,2,Hangup ;tech login exten => 81,1,AddQueueMember(support) exten => 81,2,Playback(agent-loginok) exten => 81,3,Hangup ;tech logoff exten => 82,1,RemoveQueueMember(support) exten => 82,2,Playback(agent-loggedoff) exten => 82,3,Hangup -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- sean a. newton [EMAIL PROTECTED] louisville, ky, usa http://wewt.net Another day, another convertible and another hotel full of cops. -- Hunter S. Thompson -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
