Sure sounds like a veiled threat to me.
Veiled? Looks pretty overt to me.
Why do these folks always think they can treat their customers like XXXX, when this is a market that really does have competition? They're not the incumbents, for God's sake, who get to do whatever they want.
Thanks for the useful warning. . .
B.
Post something they don't like and find your support ticket ignored or possibly your account closed? Oh well guess I won't be getting any support from livevoip anytime soon:)
Straight from the network status page on their website...
"If you are working a trouble ticket with LiveVoip support and start posting to mailing lists or newsgroups you are just wasting your time. LiveVoip LLC will not respond to such postings which in many cases are done to push support teams. If anything it will slow your ticket or cause the case to be closed. Our techs work hard for you! They are not going to take abuse in any form. Posting to these lists is done by some as a way of trying to obtain faster support or vent frustrations. LiveVoip has a Zero interest in these actions and will respond per our Terms & Conditions if required. Let our people help you. That is what they get paid for. Are they busy? Of course. Do they work long hours? Duh. Treat them nice and Say Thanks. You will get further by being part of solutions, not part of the problems. "
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