Great job and good info!
Do you know who you write or email to advise them of this? Thanks John ________________________________ From: Reza - Asterisk Enthusiast [mailto:[EMAIL PROTECTED] Sent: Thursday, April 13, 2006 10:42 AM To: TAUG Subject: Re: [on-asterisk] 911 Fellow Enthusiasts: I just got off the phone with 911 Police dispatch centre, Toronto Head Office. I spoke with Tracy who is currently in charge as her manager is out of town. Apparently, there are procedures and protocols to follow for a test call. We have to provide 5 days written notice & the time to call either in writing or via e-mail. This is to ensure officers (Medical or Police) are not dispatched to your address if the number is registered in the 911 database. If the number is not registered & you hang up, your provider/phone company people will likely be contacted. Also, the maximum number of 911 tests they are willing to handle is 10, spread over a 24 hour period. For tests, they are willing to accommodate during 10:00 AM & 3:00 PM and 7:00 PM onwards. However I was hinted if possible, that 3:00 AM is ideal for any tests as that is the time the dispatch centre has the least number of calls, and 3:00 AM during regular week days and not the weekend. There is also a particular lingo & introduction to follow as ALL calls are recorded, monitored & carefully analyzed. If anyone is interested to test their 911 service via VOIP, based on a 416 area code only, feel free to contact me off line & we can coordinate as a group. Cheers! Reza
