Rather than using the blind and attended transfer functions built into the phones, try asterisk's features.conf -- ** for attended and ## for blind. ----- Original Message ----- From: "Nabeel Jafferali" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Saturday, April 29, 2006 7:40 PM Subject: RE: [on-asterisk] blind vs. announced transfer
Henry: Blind Transfer and Attended Transfer are both provided for in the SIP standard, and also in Asterisk's implementation of SIP. It is up to the phone. The Cisco 7960 that I use regularly has both options. So does the snom 320 currently on the desk in my lab. I'm sure other phones do to, the exact ones I'm not sure of right now. Also, the Cisco and the snom can also interrupt the Attended Transfer and "take back" the call. Nabeel > -----Original Message----- > From: Apache [mailto:[EMAIL PROTECTED] On > Behalf Of Henry.Coleman > Sent: April 29, 2006 6:44 PM > To: [email protected] > Subject: [on-asterisk] blind vs. announced transfer > > I have a client who would be very happy with * but for one thing. > Actually its not asterisk per-sec, it's that he used to have > a key system and * is a PBX. For those who enjoy a challenge > here it is: > > A PBX is superb at the blind transfer of calls: > Answer the ringing line hit the TRANSFER button, dial the > extension number and hit SEND and the call is off the "board" > and it's on to the next call. > > The problem comes when you need to "Announce" the call to the > extension before you send it. On a Key System the attendant > can refer to incoming call as being on "Line (x)" and the > person can simply select "Line (x)" > Obviously with a pbx you can't do this. > > The challenge then is to be able to announce and transfer a > call in one step. This would add a significant feature to *. > As far as I am aware no PBX can do this without using a two > step process. Here is how I think it should work- > > Answer the ringing line, > select TRANSFER, dial the extension number, announce the call > and press the SEND button connecting the incoming call with > the extension. Sounds like the first definition but is light > years different in functionality. > Before you go ahead and solve this don't forget that > sometimes the person at the extension will say "no I don't > want to talk to this caller" so there must be a way to send > the call to VM or reconnect to the caller. > > > I'm using 12 x GXP 2000's in this system Please substitute > the codes for "TRANSFER" and "SEND" > > The customery beer at Tobys awaits the first person to solve this. > wait!... make that two beers. > > Henry > > -- > Henry Coleman [VoIP-PBX.ca] > > -- > Henry Coleman [VoIP-PBX.ca] > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
