voicemail.conf file [general] #include vm_general.inc #include vm_email.inc [default]
2604 => 2604,Reception,,,review=yes|attach=no|saycid=no|envelope=no|delete=no 2605 => 2605,xlite,,,attach=no|saycid=no|envelope=no|delete=no 2603 => 2603,Anthony Boyington,,,review=yes|attach=no|saycid=no|envelope=no|delete=no Does anything standout in this file? My big question here is why does a call from external source go to the general voicemail box while a call from internal goes to the extensions voicemail box, the settings have not change in both cases my inbound route is set to have the call go to extension 2603. Is there a file someplace that controls this and if so where do I look? On 9/17/07, Claude Tambu <[EMAIL PROTECTED]> wrote: > > Check the voicemail.conf file > > > -----Original Message----- > From: "Anthony Boyington" <[EMAIL PROTECTED]> > To: "Claude Tambu" <[EMAIL PROTECTED]> > Sent: 9/17/07 5:45 PM > Subject: Re: [on-asterisk] Voicemails not being saved in trixbox > > Yes, I just tried that and it does the same thing, the call goes to the > default voicemail not the voicemail for the extension and nothing gets > recored. > > I called from one extension to the other and it worked as it should, I got > the correct greeting for the extension and my message was recored, The > problem seems to be limited to calls coming in from external sources. This > narrows it down a bit. > > > On 9/17/07, Claude Tambu <[EMAIL PROTECTED]> wrote: > > > > Just a question in the blue ... > > > > Does the issue happen when you create an explicit inbound context in > > your extensions_custom.conf to look like the following > > > > exten => s, 1, Answer > > exten => s, n, Dial(Your_extension, timeout) > > exten => s, n, VoiceMail(uYour_Extension) > > exten => s, n, Hangup() > > > > > > ________________________________________ > > From: Anthony Boyington [EMAIL PROTECTED] > > Sent: September 17, 2007 3:41 PM > > To: Dave Donovan > > Cc: TAUG > > Subject: Re: [on-asterisk] Voicemails not being saved in trixbox > > > > I have recored a messages for the fallowing areas on extension 2603: > > Unavailable, busy, name, temp message, > > > > [Test #3] > > 1. Set Destination for inbound route to Core: extension 2603 > > 2. Place call from cell phone: inbound ->extension. The phone rings 5 > > times > > them goes to voicemail, the greeting is not that of the extension, it is > > the > > default mailbox voicemail. > > > > 3. find /var/spool/asterisk/ -name "*.wav" -ls > > [EMAIL PROTECTED] asterisk]# find /var/spool/asterisk/ -name "*.wav" -ls > > 2154425 168 -rwx------ 1 asterisk asterisk 167724 Sep 17 14:33 > > /var/spool/a > > sterisk/voicemail/default/2603/unavail.wav > > 2154433 28 -rwx------ 1 asterisk asterisk 27564 Sep 17 14:35 > > /var/spool/a > > sterisk/voicemail/default/2603/greet.wav > > 2154435 280 -rwx------ 1 asterisk asterisk 280684 Sep 17 14:36 > > /var/spool/a > > sterisk/voicemail/default/2603/temp.wav > > > > 2154431 244 -rwx------ 1 asterisk asterisk 243884 Sep 17 14:34 > > /var/spool/a > > sterisk/voicemail/default/2603/busy.wav > > > > 4. NO MESSAGE IS RECORDED > > > > [Test #2] > > 1. Set Destination for inbound route to Core: voicemail box 2603 > > 2. Place call from cell phone: inbound ->extension. > > ***** The call goes directly to the Temp message of the extension and > > the > > MESSAGE IS RECORDED ****** > > > > 3. find /var/spool/asterisk/ -name "*.wav" -ls > > 2154425 168 -rwx------ 1 asterisk asterisk 167724 Sep 17 14:33 > > /var/spool/asterisk/voicemail/default /2603/unavail.wav > > 2154433 28 -rwx------ 1 asterisk asterisk 27564 Sep 17 14:35 > > /var/spool/asterisk/voicemail/default /2603/greet.wav > > 2154435 280 -rwx------ 1 asterisk asterisk 280684 Sep 17 14:36 > > /var/spool/asterisk/voicemail/default /2603/temp.wav > > > > 2154438 216 -rwx------ 1 asterisk asterisk 214124 Sep 17 15:07 > > /var/spool/asterisk/voicemail/default > > /2603/INBOX/msg0000.wav > > > > 2154431 244 -rwx------ 1 asterisk asterisk 243884 Sep 17 14:34 > > /var/spool/asterisk/voicemail/default /2603/busy.wav > > > > > > > > > > [Conclusion::] > > when I set the inbound route to go to the extension itself why does it > > use > > the default voicemail box and not the voicemail box that is setup for > > that > > extension, why does it only use the correct voicemail box if I set it to > > go > > directly to voicemail > > > > Also could there be a problem with the default voicemail box maybe it > > does > > not have write access is this a correct assumption and if so how do I > > fix > > this. > > > > As for the log I did one with Set Destination for inbound route to Core: > > extension 2603 > > and one for Set Destination for inbound route to Core: voicemail box > > 2603 > > > > I checked my log files and could not find any errors. > > > > > > On 9/17/07, Dave Donovan <[EMAIL PROTECTED]> wrote: > > > > > > On 9/17/07, Anthony Boyington <[EMAIL PROTECTED] > wrote: > > > > > > > > I have posted this before but I am still trying to get this to work > > > > Here are my steps as of this morning: > > > > > > > > > > > > What is going on here, I only get a message to record if I bypass the > > > > extensions and send all calls directly to voicemail. > > > > > > > > Anthony > > > > > > > > > > > > > Hi Anthony, > > > > > > I don't have any specific ideas as to what is going on. Your > > procedure > > > seems to rule out the obvious permission issue. > > > > > > Does your console give you anything in terms of an error while this is > > > going > > > on? Does the process complain that it's unable to write the file? > > > > > > What about your log files? Any complaints in there? > > > > > > I haven't played with Asterisk voicemail much. Can the caller review > > > their > > > message before leaving it? If so, try this to see if a temp file is > > being > > > created successfully. > > > > > > Those are just some thoughts. Also, you might consider asking in the > > > Trixbox forums in case it's something specific to their distro. I'm > > not > > > sure why it would be but it's really odd that you've got an out of the > > box > > > build that can't do voicemail. > > > > > > Dave > > > > > > > > > Anthony >
