I brought this up some time ago and received some great guidance from
the group. Enough so that when I went to Bell, I had the terminology
down and enough confidence they _could_ do this, that I stood firm until
I got someone at Bell to agree and issue a work order.

Unfortunately, a month and 3 work orders later, it still did not work.
By then, the customer was thoroughly pissed off and we ported the number
to VoIP. 

YMMV.

Doug

-----Original Message-----
From: Apache [mailto:[email protected]] On Behalf Of
Henry L.Coleman
Sent: Thursday, September 10, 2009 4:42 PM
To: [email protected]
Subject: Re: [on-asterisk] What can I do?



Henry L.Coleman [VoIP-PBX.ca]
-------------------------------------------------



> Yajie Si<
> Mark,
>    I think it is good idea. Did you try yourself before?
>    That's something in my mind too. I asked the customer service, but
they
> told me that if i take out the hunting features, the lines will
> automatically get call waiting feature and the feature can't be turned
off.
> i think he is not telling the truth because i checked their website
the
> local line doesn't have call waiting features.
>     Any thoughts?
> Roger
>
Yeh, I think we covered this subject about a year ago. Vonage, Bell,
Rogers ect. all have different
Call Forward types eg. C/F Busy, C/F No answer, C/F Always, etc.
etc..... so you need to make sure
that you can get C/F Busy on you main business line before you jump into
anything else.
There is another solution --- Single Number Reach (SNR) which I have
found very useful.This virtual number can forward
3 (or 4 ?) calls to a number (usually VoIP) concurrently. It costs about
$17 per month and will not need to be
ported if you are a Bell customer.

Henry Coleman








> On Wed, Sep 9, 2009 at 10:16 PM, Mark Little <[email protected]>
wrote:
>
>> On Wed, 9 Sep 2009 22:09:35 -0400, Yajie Si <[email protected]>
wrote:
>> >
>> > I applied another voip line and a DID for him and i called Bell to
ask
>> them
>> > to make a line busy forward on line C to the new voip number, but
they
>> told
>> > me busy forwarding (*91) is not supported on the hunting line. What
can
>> i
>> > do? any suggestions?
>> >
>>
>> Why not convert his current setup to a single line with the busy
>> forwarding to the VOIP line?  Afaik most VOIP providers allow
multiple
>> channels per DID, eg: Unlimitel allows 5.
>>
>> Then in theory his overall bill (from Bell) will go down and he can
>> support 6 concurrent calls...
>>
>>
>> Cheers,
>> Mark
>>
>
>
>
> --
> Yajie(Roger) Si
>


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