One of our Asterisk servers we have close to 200 Aastra phones
connected that I can speak of personally.   Combined with our
resellers and other ITSPs who purchase bulk trunks from us, our last
count of known Aastra phones deployed exceeded over 2,000 in the past
3+ years.

Within my 200+ phones personally deployed, not one had been returned
after deployment.  Clients who had the Aastra phones for over 5+ years
now, are still happy and phones are working great.

+ POLYCOMS:  At the quality & stability - I will say Polycoms are
**THE BEST**.   However provisioning them is a REAL PAIN in the behind
and boot up time is a real pain too.  Their firmwares are all
standardized and firmware for one unit is compatible with the rest of
the product line.  Overall, I will say POLYCOM has the best
engineering efforts put behind them but they have one major flaw:
Provisioning and Bootup time.

+ AASTRA:  At the deploy-ability, ease of configuration and short boot
up time - Aastra phones have been beyond perfect in our real world
deployments and MUCH easier to troubleshoot.    The customer service &
support from Aastra (at least to me) has been beyond what I expected
(direct access to their engineers if needed).

+ LINKSYS/CISCO:  Linksys/Cisco Phones (the new ones) are equally
reliable and competitive.  But I don't like them because they look
like toys (We are a Linksys/Cisco partner but I hate their phone
designs. I think it needs to look more business like and their series
needs a face lift in terms of design)

+ SNOM - I know a lot of people like them, but to me they look like
cheap plastic toys (Sorry SNOM supporters)

+ GRANDSTREAM - Grandstream phones - Well, I know my good friend Henry
will stand by them!  I think he's had good luck with them.  But my
experience with Grandstream phones has been extremely poor in terms of
reliability.  Another good friend stands by the product and has
requested me to give Grandstream a 2nd chance.  Supposedly they've
changed their philosophy and vision and now making good products.
(I'll let others give feedback on this)

+ No Name Chinese Aastra Knockouts - stay the heck away from them!

I can also tell you first hand, that everyone who had SNOM or
Grandstream, when we provided our loaner Aastra units to try out -
never looked back on Snom or Grandstream.   I think because the Aastra
phones (original design bought out from Nortel) - are phones that most
corporate users could relate to, as they somewhat resemble their OLD
Meridian/Norstar phone systems.

My preference is Aastra mainly because their phones have **never
failed**.   The phones that were broken because of negligence were
replaced.  They are also a Canadian company with amazing executives,
tech support staff and engineers, most of whom I know personally.

I am *very* pleased with the Aastra product line.  If you like to be
connected with the distributor of Aastra or wish to be a reseller,
contact me off list and I will be happy to make the proper
introduction.

Alrighty now...  enough postings for a day here :).  I will visit
again in a week or two.

Cheers!
Reza.


On Wed, Sep 1, 2010 at 6:49 PM, Mark Little <[email protected]> wrote:
>
> Hey,
>
> Just wondering what phones you go with/recommend instead now?
>
>
> Cheers,
> Mark
>
>
>  On 01/09/2010 5:09 PM, Reza - Asterisk Consultant wrote:
>>
>> Erik:
>>
>> Trying to send you the necessary files but google is preventing it.
>> Please send me a userid/password with an SSH account and/or FTP
>> account (off-list) and I will drop the necessary files.    Where did
>> you buy the phone from and how much?   These phones are considered
>> "End of Life" -- and are not the best SIP phones if you ask me.   We
>> no longer use this phone on a production basis, but we do use them as
>> test tools and demo units for customers.
>>
>> Kind regards,
>> Reza.



-- 
Toronto based VoIP / Asterisk Trainer,
I.T. Consultant and Hosted PBX Solutions Provider.
+1-647-476-2067.
http://www.linkedin.com/in/seminar

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