I agree with Patrick. CISCO / LINKSYS phones specially SPA9XX series really
good phones.Easy to use and configure.

Also If you want to implement SLA, AASTRA firmware have a bug for a
longtime[ 2.6 firmware partially work, old firmware never work at all].
Other than that AASTA phones really good phones. I used to deploy a lot of
Aastra phones in the past. Now using the Cisco phones.

Thanks
Lloyd


On Thu, Sep 2, 2010 at 1:36 AM, Patrick Song <[email protected]> wrote:

> I think it depends on which angle you look at them
>
> from technology perspective, aastra is better and it is easy to provision
> and troubleshoot and it looks professional
>
> however, from end user experience, I was told that CISCO is easy to use
> because too many buttons on aastra to get them confuse easily
>
> On Thu, Sep 2, 2010 at 1:04 AM, Reza - Asterisk Consultant <
> [email protected]> wrote:
>
> > One of our Asterisk servers we have close to 200 Aastra phones
> > connected that I can speak of personally.   Combined with our
> > resellers and other ITSPs who purchase bulk trunks from us, our last
> > count of known Aastra phones deployed exceeded over 2,000 in the past
> > 3+ years.
> >
> > Within my 200+ phones personally deployed, not one had been returned
> > after deployment.  Clients who had the Aastra phones for over 5+ years
> > now, are still happy and phones are working great.
> >
> > + POLYCOMS:  At the quality & stability - I will say Polycoms are
> > **THE BEST**.   However provisioning them is a REAL PAIN in the behind
> > and boot up time is a real pain too.  Their firmwares are all
> > standardized and firmware for one unit is compatible with the rest of
> > the product line.  Overall, I will say POLYCOM has the best
> > engineering efforts put behind them but they have one major flaw:
> > Provisioning and Bootup time.
> >
> > + AASTRA:  At the deploy-ability, ease of configuration and short boot
> > up time - Aastra phones have been beyond perfect in our real world
> > deployments and MUCH easier to troubleshoot.    The customer service &
> > support from Aastra (at least to me) has been beyond what I expected
> > (direct access to their engineers if needed).
> >
> > + LINKSYS/CISCO:  Linksys/Cisco Phones (the new ones) are equally
> > reliable and competitive.  But I don't like them because they look
> > like toys (We are a Linksys/Cisco partner but I hate their phone
> > designs. I think it needs to look more business like and their series
> > needs a face lift in terms of design)
> >
> > + SNOM - I know a lot of people like them, but to me they look like
> > cheap plastic toys (Sorry SNOM supporters)
> >
> > + GRANDSTREAM - Grandstream phones - Well, I know my good friend Henry
> > will stand by them!  I think he's had good luck with them.  But my
> > experience with Grandstream phones has been extremely poor in terms of
> > reliability.  Another good friend stands by the product and has
> > requested me to give Grandstream a 2nd chance.  Supposedly they've
> > changed their philosophy and vision and now making good products.
> > (I'll let others give feedback on this)
> >
> > + No Name Chinese Aastra Knockouts - stay the heck away from them!
> >
> > I can also tell you first hand, that everyone who had SNOM or
> > Grandstream, when we provided our loaner Aastra units to try out -
> > never looked back on Snom or Grandstream.   I think because the Aastra
> > phones (original design bought out from Nortel) - are phones that most
> > corporate users could relate to, as they somewhat resemble their OLD
> > Meridian/Norstar phone systems.
> >
> > My preference is Aastra mainly because their phones have **never
> > failed**.   The phones that were broken because of negligence were
> > replaced.  They are also a Canadian company with amazing executives,
> > tech support staff and engineers, most of whom I know personally.
> >
> > I am *very* pleased with the Aastra product line.  If you like to be
> > connected with the distributor of Aastra or wish to be a reseller,
> > contact me off list and I will be happy to make the proper
> > introduction.
> >
> > Alrighty now...  enough postings for a day here :).  I will visit
> > again in a week or two.
> >
> > Cheers!
> > Reza.
> >
> >
> > On Wed, Sep 1, 2010 at 6:49 PM, Mark Little <[email protected]>
> wrote:
> > >
> > > Hey,
> > >
> > > Just wondering what phones you go with/recommend instead now?
> > >
> > >
> > > Cheers,
> > > Mark
> > >
> > >
> > >  On 01/09/2010 5:09 PM, Reza - Asterisk Consultant wrote:
> > >>
> > >> Erik:
> > >>
> > >> Trying to send you the necessary files but google is preventing it.
> > >> Please send me a userid/password with an SSH account and/or FTP
> > >> account (off-list) and I will drop the necessary files.    Where did
> > >> you buy the phone from and how much?   These phones are considered
> > >> "End of Life" -- and are not the best SIP phones if you ask me.   We
> > >> no longer use this phone on a production basis, but we do use them as
> > >> test tools and demo units for customers.
> > >>
> > >> Kind regards,
> > >> Reza.
> >
> >
> >
> > --
> > Toronto based VoIP / Asterisk Trainer,
> > I.T. Consultant and Hosted PBX Solutions Provider.
> > +1-647-476-2067.
> > http://www.linkedin.com/in/seminar
> >
> > ---------------------------------------------------------------------
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> > For additional commands, e-mail: [email protected]
> >
> >
>
>
> --
> Thank you
>
> Patrick Song
> Thinking globally, Networking locally
> CCVP, CCNP, M.Eng in Telecommunications
> Cell:1-647-868-2950
>

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