Andre, For starters, you may want to consider upgrading the firmware to version 3.x see below for details: http://support.polycom.com/PolycomService/support/us/support/voice/soundpoint_ip/soundpoint_ip650.html
Configuring the polycom soundstation phones via the config files would be the best way to go, if you prefer to do zero touch configuration, polycom allows for this in a clean and efficient way, the time spent to configure the phones via config files instead of the GUI is well worth the time not just for initial deployment but also for long term firmware updates, config changes and such. Are you able to attach part of your polycom phones sip configuration file sip.cfg (not from asterisk) but from your phone Thanks. > -----Original Message----- > From: Andre Courchesne [mailto:[email protected]] > Sent: Wednesday, February 16, 2011 2:45 PM > To: Reza - Voipernetics > Cc: [email protected] > Subject: Re: [on-asterisk] Polycom authentication to 2 PBX > > I am not physically on location, but from Asterisk I see > PolycomSoundPointIP-SPIP_650-UA/2.2.0.0047 so I guess it's a > IP650 with firmware 2.2.0.0047 > > sip.conf details (this is freepbx): > > Server A: > [1221] > deny=0.0.0.0/0.0.0.0 > type=friend > secret=secretA > qualify=yes > port=5060 > pickupgroup= > permit=0.0.0.0/0.0.0.0 > nat=yes > mailbox=1221@default > host=dynamic > dtmfmode=rfc2833 > dial=SIP/1221 > context=from-internal > canreinvite=no > callgroup= > callerid=device <1221> > accountcode=1221 > call-limit=50 > > Server B: > [1221] > deny=0.0.0.0/0.0.0.0 > secret=secretB > dtmfmode=rfc2833 > canreinvite=no > context=from-internal > host=dynamic > type=friend > nat=yes > port=5060 > qualify=yes > callgroup= > pickupgroup= > dial=SIP/1221 > mailbox=1221@device > permit=0.0.0.0/0.0.0.0 > callerid=device <1221> > callcounter=yes > faxdetect=no > > In the phone GUI I have under SIP > Server 1 Address = Server A IP > Server 2 Address = Server B IP > > In Lines: > Line 1 has identification > address 1221 > Auth User ID 1221 > Auth Pass: secretA > > Line 2 has identification > address 1221 > Auth User ID 1221 > Auth Pass: secretB > > > On 2011-02-16, at 1:57 PM, Reza - Voipernetics wrote: > > > More info on the sip.conf file is needed and exact details > (minus password) as-is in the GUI is required to give you a > proper analysis. On some of the older phones, to the best > of my recollection, "Phone Number = Username ". If you have > the phone number blank, then the phone tries to authenticate > the password based on an empty username. You have also not > provided us the model number of the phone and firmware > version, which could very well be relevant in gearing you > towards the right direction. > > > > Best, > > Reza. > > > > -- > > * > > *FOUNDER & SR. TELECOM ANALYST* > > /VOIPERNETICS COMMUNICATIONS <http://www.voipernetics.com/>/* > > NATION WIDE DIDS, SIP TRUNKS & VOIP 911. > > PARTIAL / FULL VIRTUAL PRI - NO CONTRACTS! > > HOSTED PBX & TERMINATION SERVICES. > > TEL: 647-476-2067 > > > > Andre Courchesne wrote the following on 2/16/2011 1:38 PM: > >> Ok, I am not a fan of Polycom phones, but I have to deal with some. > >> > >> I need to have a phone point 1 "line" to Asterisk Server A > and "line" 2 point to Asterisk server B. > >> > >> Right now it always seems to authenticate to the first server only. > >> > >> On the phone GUI, both line have the same extension but > different passwords. On the asterisk servers I only see the > phone attempting registering on server A: > >> > >> [Feb 16 12:50:57] NOTICE[2738] chan_sip.c: Registration > from '<sip:[email protected]>' failed for '10.205.61.105' - > Wrong password > >> [Feb 16 12:50:58] NOTICE[2738] chan_sip.c: Registration > from '<sip:[email protected]>' failed for '10.205.61.105' - > Wrong password > >> [Feb 16 12:51:42] NOTICE[2738] chan_sip.c: Registration > from '<sip:[email protected]>' failed for '10.205.61.105' - > Wrong password > >> [Feb 16 12:51:57] NOTICE[2738] chan_sip.c: Registration > from '<sip:[email protected]>' failed for '10.205.61.105' - > Wrong password > >> > >> Any ideas? > >> > >> --- > >> Andre Courchesne - Consultant > >> http://www.net-forces.com > >> MSN: [email protected] > >> Skype: VoipForces > >> > >> > >> > >> L'information contenue dans le présent document est la > propriété de Andre Courchesne. Et est divulguée en toute > confidentialité. Cette information ne doit pas être utilisée, > divulguée à d'autres personnes ou reproduite sans le > consentement écrit explicite de Andre Courchesne. > >> > >> The information contained in this document is confidential > and property of Andre Courchesne. It shall not be used, > disclosed to others or reproduced without the express written > consent of Andre Courchesne. > >> > >> > > --- > Andre Courchesne - Consultant > http://www.net-forces.com > MSN: [email protected] > Skype: VoipForces > > > > L'information contenue dans le présent document est la > propriété de Andre Courchesne. Et est divulguée en toute > confidentialité. Cette information ne doit pas être utilisée, > divulguée à d'autres personnes ou reproduite sans le > consentement écrit explicite de Andre Courchesne. > > The information contained in this document is confidential > and property of Andre Courchesne. It shall not be used, > disclosed to others or reproduced without the express written > consent of Andre Courchesne. > > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
