Andre, Can you swap the Line 1 and Line 2 Settings[ IP,Username and password] and see the new Line 1 settings works.
I had a bad experience with Polycom GUI. Use the config files. But do a format the file system before use the config files . Format file system is available in the Advanced settings. I bet your problem will go away once you use the config files. Thanks and regards, Aloysius Lloyd Phone : +1-416-479-0505 Ext 203 Email : [email protected] | Web : www.sunteltech.ca On Wed, Feb 16, 2011 at 4:21 PM, Elliott Jeyaseelan <[email protected]> wrote: > Andre, > > For starters, you may want to consider upgrading the firmware to version > 3.x see below for details: > > http://support.polycom.com/PolycomService/support/us/support/voice/soundpoint_ip/soundpoint_ip650.html > > Configuring the polycom soundstation phones via the config files would be > the best way to go, if you prefer to do zero touch configuration, polycom > allows for this in a clean and efficient way, the time spent to configure > the phones via config files instead of the GUI is well worth the time not > just for initial deployment but also for long term firmware updates, config > changes and such. > > Are you able to attach part of your polycom phones sip configuration file > sip.cfg (not from asterisk) but from your phone > > Thanks. > > > -----Original Message----- > > From: Andre Courchesne [mailto:[email protected]] > > Sent: Wednesday, February 16, 2011 2:45 PM > > To: Reza - Voipernetics > > Cc: [email protected] > > Subject: Re: [on-asterisk] Polycom authentication to 2 PBX > > > > I am not physically on location, but from Asterisk I see > > PolycomSoundPointIP-SPIP_650-UA/2.2.0.0047 so I guess it's a > > IP650 with firmware 2.2.0.0047 > > > > sip.conf details (this is freepbx): > > > > Server A: > > [1221] > > deny=0.0.0.0/0.0.0.0 > > type=friend > > secret=secretA > > qualify=yes > > port=5060 > > pickupgroup= > > permit=0.0.0.0/0.0.0.0 > > nat=yes > > mailbox=1221@default > > host=dynamic > > dtmfmode=rfc2833 > > dial=SIP/1221 > > context=from-internal > > canreinvite=no > > callgroup= > > callerid=device <1221> > > accountcode=1221 > > call-limit=50 > > > > Server B: > > [1221] > > deny=0.0.0.0/0.0.0.0 > > secret=secretB > > dtmfmode=rfc2833 > > canreinvite=no > > context=from-internal > > host=dynamic > > type=friend > > nat=yes > > port=5060 > > qualify=yes > > callgroup= > > pickupgroup= > > dial=SIP/1221 > > mailbox=1221@device > > permit=0.0.0.0/0.0.0.0 > > callerid=device <1221> > > callcounter=yes > > faxdetect=no > > > > In the phone GUI I have under SIP > > Server 1 Address = Server A IP > > Server 2 Address = Server B IP > > > > In Lines: > > Line 1 has identification > > address 1221 > > Auth User ID 1221 > > Auth Pass: secretA > > > > Line 2 has identification > > address 1221 > > Auth User ID 1221 > > Auth Pass: secretB > > > > > > On 2011-02-16, at 1:57 PM, Reza - Voipernetics wrote: > > > > > More info on the sip.conf file is needed and exact details > > (minus password) as-is in the GUI is required to give you a > > proper analysis. On some of the older phones, to the best > > of my recollection, "Phone Number = Username ". If you have > > the phone number blank, then the phone tries to authenticate > > the password based on an empty username. You have also not > > provided us the model number of the phone and firmware > > version, which could very well be relevant in gearing you > > towards the right direction. > > > > > > Best, > > > Reza. > > > > > > -- > > > * > > > *FOUNDER & SR. TELECOM ANALYST* > > > /VOIPERNETICS COMMUNICATIONS <http://www.voipernetics.com/>/* > > > NATION WIDE DIDS, SIP TRUNKS & VOIP 911. > > > PARTIAL / FULL VIRTUAL PRI - NO CONTRACTS! > > > HOSTED PBX & TERMINATION SERVICES. > > > TEL: 647-476-2067 > > > > > > Andre Courchesne wrote the following on 2/16/2011 1:38 PM: > > >> Ok, I am not a fan of Polycom phones, but I have to deal with some. > > >> > > >> I need to have a phone point 1 "line" to Asterisk Server A > > and "line" 2 point to Asterisk server B. > > >> > > >> Right now it always seems to authenticate to the first server only. > > >> > > >> On the phone GUI, both line have the same extension but > > different passwords. On the asterisk servers I only see the > > phone attempting registering on server A: > > >> > > >> [Feb 16 12:50:57] NOTICE[2738] chan_sip.c: Registration > > from '<sip:[email protected]>' failed for '10.205.61.105' - > > Wrong password > > >> [Feb 16 12:50:58] NOTICE[2738] chan_sip.c: Registration > > from '<sip:[email protected]>' failed for '10.205.61.105' - > > Wrong password > > >> [Feb 16 12:51:42] NOTICE[2738] chan_sip.c: Registration > > from '<sip:[email protected]>' failed for '10.205.61.105' - > > Wrong password > > >> [Feb 16 12:51:57] NOTICE[2738] chan_sip.c: Registration > > from '<sip:[email protected]>' failed for '10.205.61.105' - > > Wrong password > > >> > > >> Any ideas? > > >> > > >> --- > > >> Andre Courchesne - Consultant > > >> http://www.net-forces.com > > >> MSN: [email protected] > > >> Skype: VoipForces > > >> > > >> > > >> > > >> L'information contenue dans le présent document est la > > propriété de Andre Courchesne. Et est divulguée en toute > > confidentialité. Cette information ne doit pas être utilisée, > > divulguée à d'autres personnes ou reproduite sans le > > consentement écrit explicite de Andre Courchesne. > > >> > > >> The information contained in this document is confidential > > and property of Andre Courchesne. It shall not be used, > > disclosed to others or reproduced without the express written > > consent of Andre Courchesne. > > >> > > >> > > > > --- > > Andre Courchesne - Consultant > > http://www.net-forces.com > > MSN: [email protected] > > Skype: VoipForces > > > > > > > > L'information contenue dans le présent document est la > > propriété de Andre Courchesne. Et est divulguée en toute > > confidentialité. Cette information ne doit pas être utilisée, > > divulguée à d'autres personnes ou reproduite sans le > > consentement écrit explicite de Andre Courchesne. > > > > The information contained in this document is confidential > > and property of Andre Courchesne. It shall not be used, > > disclosed to others or reproduced without the express written > > consent of Andre Courchesne. > > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > >
