Ouch :-). Lloyd, without starting a flame war - I don't think you ever worked with us, so "We know all the providers and their service level" is not quite true. We would be happy to provide references from clients including multi-site 400+ seat call centers using our services for outbound as well as inbound.
These are mission critical services for them, and our platform is designed to be stable, reliable and handle the volumes - including high-volume predictive dialling. As well, due to our collective backgrounds we understand contact centers operationally - which is not true for the average CLEC Joe selling you a PRI. Because of this, we focus on contact-center specific services such as network call recording, cloud multi-site inbound call routing and more. But you are welcome to pay $14 per channel on a three year contact if that works within your clients' business model. Best Regards, Ivan Kovacevic Star Telecom | www.startelecom.ca | T: + 18557827835 x205 | F: +18557827835 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Aloysius Lloyd Sent: June-09-11 11:17 AM To: Ivan Kovacevic Cc: [email protected]; TAUG Technical Subject: Re: [on-asterisk] AllStream SIP trunk Ivan, Thank you for the recommendations. We are in the business more than 5 years. We know all the providers and their service level. "cost effective and reliable SIP services" - we hear this several times. We want to work with CLEC only. Thanks and regards, Aloysius Lloyd SunTel Technologies t. +1-416-479-0505 x 203 e. [email protected] w. www.sunteltech.ca On Thu, Jun 9, 2011 at 10:42 AM, Ivan Kovacevic <[email protected]> wrote: > > > 1. Make sure to factor in the cost of their internet service per channel. > Not sure how competitive Allstream internet pricing is with Cogeco > Data / Cogent / et al. > 2. Make sure you confirm what "bi-directional" really means. They > expect a certain balance of inbound/outbound traffic. Using > bi-directional channels for mostly outbound may result in penalties > and surcharges. > 3. Look at the billing increments and rounding. Some carriers charge > ¢1 per call minimum - regardless of what your rate is. This is > supposedly due to legacy accounting systems unable to count in > fractions of a penny. Some will bill calls in 12, 30 or even 60 second > increments. Not so great for dialer / call center traffic. > 4. Beware of contracts. > > I don't want to pitch on the tech list, but if you are looking for > cost effective and reliable SIP services, with an established user > based consisting of contact centers, collections and IVR service > bureaus - please contact me off-list for pricing. > > No per-channel charges for TF and LD. > > Best Regards, > > Ivan Kovacevic > > Star Telecom | www.startelecom.ca | T: + 18557827835 x205 | F: > +18557827835 > > > > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Aloysius Lloyd > Sent: June-09-11 10:10 AM > To: [email protected] > Cc: TAUG Technical > Subject: Re: [on-asterisk] AllStream SIP trunk > > Hi All, > > I contact AllStream Sales and ask for the new SIP Trunking service > through public Internet. They are only offering to the retail market. > They do not want to sell to small re-sellers. I ask for the 2 virtual > pri... they are not in a position to sell. > > Wholesale department want a minimum of 200 channels commitment. > > But their retail market price is attractive a bi-directional channel > is > $14.00 and DID is 2.00 > > Does anyone have the AllStream SIP trunking service? > > > Thanks > Lloyd > > On Wed, Jun 8, 2011 at 10:28 PM, Roger <[email protected]> wrote: > > > Allstream ip trunking service are built on two pairs of carrier > > grade sbc in toronto and vancouver. They are directly connected to > > their own nortel pstn gateway. > > > > Yajie > > > > > > Sent from my BlackBerry device > > > > -----Original Message----- > > From: "Ivan Kovacevic" <[email protected]> > > Date: Tue, 7 Jun 2011 13:19:46 > > To: 'Andre Courchesne'<[email protected]> > > Cc: 'TAUG Technical'<[email protected]> > > Subject: RE: [on-asterisk] AllStream SIP trunk Any reason you > > decided to go with Allstream specifically? > > > > Best Regards, > > > > Ivan Kovacevic > > > > Star Telecom | www.startelecom.ca | T: + 18557827835 x205 | F: > > +18557827835 > > > > > > > > -----Original Message----- > > From: Andre Courchesne [mailto:[email protected]] > > Sent: June-07-11 12:02 PM > > To: TAUG Technical > > Subject: [on-asterisk] AllStream SIP trunk > > > > Hi all, > > > > Anyone has experience to share with connecting an asterisk server > > to AllStream SIP trunk service ? > > > > --- > > Andre Courchesne - Consultant > > http://www.net-forces.com > > MSN: [email protected] > > Skype: VoipForces > > > > > > > > L'information contenue dans le présent document est la propriété de > > Andre Courchesne. Et est divulguée en toute confidentialité. > > Cette information ne doit pas être utilisée, divulguée à d'autres > > personnes ou reproduite sans le consentement écrit explicite de > > Andre Courchesne. > > > > The information contained in this document is confidential and > > property of Andre Courchesne. It shall not be used, disclosed to > > others or reproduced without the express written consent of Andre > > Courchesne. > > > > > > > > -------------------------------------------------------------------- > > - To unsubscribe, e-mail: [email protected] For additional > > commands, e-mail: [email protected] > > > > > > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
