On Apr 15, 2016, at 10:07 AM, Tom Chadwin <nnpait.servi...@googlemail.com>
wrote:
> Hi Michael
>
> I added SMTP_FROM, with no effect. I contacted the ISP who hosts that
> domain, and they say that a recent cPanel update has changed their default
> SMTP response time to 30 seconds. I don't see an SMTP_TIMEOUT value on the
> Network tab. What is the SMTP timeout set to as default, and can I change
> it?
>
> Thanks again for all the help
>
> Tom
If your "Outbound SMTP Mail Relay" has a delayed response time of 30 seconds
and AstLinux's /etc/msmtprc has a timeout of 30 seconds, it could be an error
is returned (indicating to resend) but the email is actually sent, being on the
harry edge.
First use the Network tab -> Outbound SMTP Mail Relay: { Test SMTP Mail Relay }
and send a test email, does it ever return any error but you still get the
email ? Does it take about 30 seconds ? If yes...
As a test on the AstLinux end, via the CLI:
--
Edit "/etc/msmtprc" change 'timeout 30' to 'timeout 60'
--
no service needs restarting in this case since msmtp is called as needed.
Again use the Network tab -> Outbound SMTP Mail Relay: { Test SMTP Mail Relay }
and send a test email. No more errors ?
I have never heard of a problem like this before, hence the timeout value is
not currently adjustable.
The better solution is to change setting on your "Outbound SMTP Mail Relay" per
the cPanel.
1) Change the default SMTP response time to something less then 30 seconds.
Perhaps 0 seconds ?
2) Perhaps if the sending email address "From" is whitelisted no extra SMTP
response will be applied since this is for deterring SPAM.
Lonnie
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