> Is the SMTP_FROM address now the correct "from address" in the messages > log file? > Or send yourself a test mail and look at the sender address.
Yes: From: <nore...@nnpa.org.uk> Subject: Test Email from 'eastburnpbx.nnpa.com' MIME-Version: 1.0 Content-Type: text/plain Message-ID: <334d7c7e-a2da-4c29-b91f-02e900101...@greenhaugh.nnpa.com> Return-Path: voicem...@nnpa.org.uk Any ideas? Thanks Tom > -----Original Message----- > From: Michael Keuter [mailto:li...@mksolutions.info] > Sent: 15 April 2016 17:11 > To: AstLinux Users Mailing List > Subject: Re: [Astlinux-users] Multiple voicemail email notifications > > > Am 15.04.2016 um 17:07 schrieb Tom Chadwin > <nnpait.servi...@googlemail.com>: > > > Hi Michael > > > > I added SMTP_FROM, with no effect. I contacted the ISP who hosts that > > domain, and they say that a recent cPanel update has changed their > default > > SMTP response time to 30 seconds. I don't see an SMTP_TIMEOUT value > on the > > Network tab. What is the SMTP timeout set to as default, and can I > change > > it? > > Is the SMTP_FROM address now the correct "from address" in the messages > log file? > Or send yourself a test mail and look at the sender address. > > The timeout in msmtp is fixed set 30 seconds ("/etc/msmtprc"). > > > Thanks again for all the help > > > > Tom > > > > > >> -----Original Message----- > >> From: Michael Keuter [mailto:li...@mksolutions.info] > >> Sent: 15 April 2016 13:20 > >> To: AstLinux Users Mailing List > >> Subject: Re: [Astlinux-users] Multiple voicemail email notifications > >> > >> > >> Am 15.04.2016 um 12:56 schrieb Tom Chadwin > >> <nnpait.servi...@googlemail.com>: > >> > >>>> So, where has our installation got the address <Eastburn > >>>> voicem...@eastburnpbx.nnpa.com> from? > >>> > >>> Found it. It's in voicemail.conf: > >>> > >>> serveremail = Eastburn voicemail > >> > >> This is only the "Name" that appears as sender. E.g. "Eastburn > >> voicemail <r...@nnpa.org.uk>" > >> > >>> So should I correct that, rather than add adding that user to > >> users.conf? > >> > >> In your log file you can see that the mail is sent from > >> "r...@nnpa.org.uk", that can be changed with SMTP_FROM in your > >> user.conf. > >> > >>> Thanks > >>> > >>> Tom > >>> > >>> > >>>> -----Original Message----- > >>>> From: Tom Chadwin [mailto:nnpait.servi...@googlemail.com] > >>>> Sent: 15 April 2016 11:53 > >>>> To: 'AstLinux Users Mailing List' > >>>> Subject: RE: [Astlinux-users] Multiple voicemail email > notifications > >>>> > >>>> Ah, you might be onto something. We have no SMTP_FROM user set up > in > >>>> users.conf. However, I've looked at a voicemail notification which > >> has > >>>> come to me on our internal domain, and the sender is: > >>>> > >>>> Eastburn voicemail [Eastburn voicem...@eastburnpbx.nnpa.com] > >>>> > >>>> I don't know where this has been set, however, I do believe this > is > >>>> likely to cause problems. Firstly, the userna,e seems to have a > >> space > >>>> in it. Secondly, our internal Windows domain is nnpa.com. However, > >> we > >>>> do not own that public domain name - our mail domain, as you have > >>>> observed, is nnpa.org.uk. Could these users' ISP be objecting to > our > >>>> messages as they come from a non-existent host > >> (eastburnpbx.nnpa.com)? > >>>> Internally, the host does exist, but not externally. > >>>> > >>>> Of course, that could explain why emails were not delivered, but > our > >>>> issue is the opposite - they are delivered many times (apparently > >> once > >>>> every five minutes). > >>>> > >>>> So, where has our installation got the address <Eastburn > >>>> voicem...@eastburnpbx.nnpa.com> from? > >>>> > >>>> Thanks > >>>> > >>>> Tom > >>>> > >>>> > >>>>> -----Original Message----- > >>>>> From: Michael Keuter [mailto:li...@mksolutions.info] > >>>>> Sent: 15 April 2016 11:08 > >>>>> To: AstLinux Users Mailing List > >>>>> Subject: Re: [Astlinux-users] Multiple voicemail email > >> notifications > >>>>> > >>>>> > >>>>> Am 15.04.2016 um 11:53 schrieb Tom Chadwin > >>>>> <nnpait.servi...@googlemail.com>: > >>>>> > >>>>>> Hi Michael > >>>>>> > >>>>>> The log says: > >>>>>> > >>>>>> Apr 15 10:38:08 eastburnpbx mail.info msmtpqueue: (65) msmtp: > >>>>> recipient > >>>>>> address uk not accepted by the server msmtp: server message: 501 > >>>>> 5.1.3 > >>>>>> Invalid address msmtp: could not send mail (account default from > >>>>>> /etc/msmtprc) > >>>>>> Apr 15 10:38:08 eastburnpbx mail.info msmtpqueue: Failure: > Keeping > >>>>> mail > >>>>>> queue /var/spool/mail/2016-04-14-11.35.56-0 msmtp/mail pair. > >>>>>> Apr 15 10:38:08 eastburnpbx mail.err msmtp: > >>>> host=greenhaugh.nnpa.com > >>>>> tls=off > >>>>>> auth=off from=r...@nnpa.org.uk recipients=uk smtpstatus=501 > >>>>> smtpmsg='501 > >>>>>> 5.1.3 Invalid address' errormsg='recipient address uk not > accepted > >>>> by > >>>>> the > >>>>>> server' exitcode=EX_DATAERR > >>>>>> > >>>>>> The server generating that error message is our own Exchange > >>>> server. > >>>>> The > >>>>>> address is [user's name]@mdesign.uk.com, and yet the error > message > >>>>> says > >>>>>> "address *uk* not accepted" (my emphasis added). Very odd. > >>>>>> > >>>>>> I appreciate this is now looking like an Exchange server issue, > >> but > >>>>> if > >>>>>> anyone has any thoughts, I'd be grateful for them. I'll let you > >>>> know > >>>>> if we > >>>>>> get a solution. > >>>>>> > >>>>>> Thanks as ever, once again, for the help > >>>>>> > >>>>>> Tom > >>>>> > >>>>> Maybe the server doesn't accept emails from "r...@nnpa.org.uk". > >>>>> If so, you can define in your user.conf an entry: > >>>>> > >>>>> SMTP_FROM="u...@example.com" > >>>>> > >>>>> Which will then be used a sender after a restart of the msmtp- > >>>> service. > >>>>> Try to send a testmail via the "Network tab/Test SMTP Mail > Relay". > >>>>> > >>>>>>> -----Original Message----- > >>>>>>> From: Michael Keuter [mailto:li...@mksolutions.info] > >>>>>>> Sent: 15 April 2016 09:48 > >>>>>>> To: AstLinux Users Mailing List > >>>>>>> Subject: Re: [Astlinux-users] Multiple voicemail email > >>>> notifications > >>>>>>> > >>>>>>> > >>>>>>> Am 15.04.2016 um 10:41 schrieb Tom Chadwin > >>>>>>> <nnpait.servi...@googlemail.com>: > >>>>>>> > >>>>>>>> Hello all > >>>>>>>> > >>>>>>>> Voicemail to email works fine for members of our organization. > >>>>>>> However, we > >>>>>>>> now host external companies who use our AstLinux installation. > >>>> This > >>>>>>> has been > >>>>>>>> fine for a couple of years, but we now have a specific company > >>>> who > >>>>>>> receive > >>>>>>>> multiple email notifications per voicemail. The emails arrive > >> one > >>>>> at > >>>>>>> a time, > >>>>>>>> I believe. It's obviously a significant irritation. > >>>>>>>> > >>>>>>>> Can anyone help with this issue? If I need to get more > >>>> information, > >>>>>>> what > >>>>>>>> should I be asking for? > >>>>>>>> > >>>>>>>> Thanks > >>>>>>>> > >>>>>>>> Tom > >>>>>>> > >>>>>>> Hi Tom, > >>>>>>> > >>>>>>> maybe the voicemail notification address is an (msmtp) alias or > >> an > >>>>>>> email-list on the receiver side. > >>>>>>> You should see an entry for each sent email in the AstLinux > >>>> messages > >>>>>>> log file. > >>>>>>> > >>>>>>> Michael > >>>>> > >>>>> Michael > >> > >> Michael > > > Michael > > http://www.mksolutions.info > > > > > ----------------------------------------------------------------------- > ------- > Find and fix application performance issues faster with Applications > Manager > Applications Manager provides deep performance insights into multiple > tiers of > your business applications. It resolves application problems quickly > and > reduces your MTTR. Get your free trial! > https://ad.doubleclick.net/ddm/clk/302982198;130105516;z > _______________________________________________ > Astlinux-users mailing list > Astlinux-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to > pay...@krisk.org. ------------------------------------------------------------------------------ Find and fix application performance issues faster with Applications Manager Applications Manager provides deep performance insights into multiple tiers of your business applications. It resolves application problems quickly and reduces your MTTR. Get your free trial! https://ad.doubleclick.net/ddm/clk/302982198;130105516;z _______________________________________________ Astlinux-users mailing list Astlinux-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to pay...@krisk.org.
