Re: CodeFactory Eloquence
So the latest in what is turning out to be a saga of Icelandic proportion... I finally got a reply to my ticket from two weeks ago saying I should now have no problem activating. I try activating and am now getting the message There was a problem activating your license. Make sure you have a working internet connection. Getting mighty sick of code factory's shambolic software and customer service. God I wish the paypal checkout had worked properly when I purchased on their website.
I won't be waiting another two weeks for another useless response. I'll be pushing for a refund via Avangate, and researching my rights re purchases outside the UK but inside the EU. If I presented all this evidence of lousy service to paypal, I have no doubt they'd find in my favour.
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