On the other hand consumer rights organisations are much stronger and more active in the US, I believe.
BelCanto was just another name for me earlier, but now I have some info which I can attach to that name.. That is exactly what misleading people will do to a name. adamslim;169575 Wrote: > It's interesting to contrast the US and EU here. In the EU, consumer > protection is very strong - distance selling legislation exists such > that you can return products for no reason, and get a full refund, with > the issue of shipping being the only bone of contention. > > This makes total sense to me - if you are buying direct, the > manufacturer does not have to pay the 40% or so mark-up of the > retailer, so takes some additional risk. He's also usually offering > less service - the dealer would normally do more than merely transact > the sale - so it all balances out. > > I don't know of any similar protection in the US - you are protected by > contract law only, and so need to read the T&Cs, which in this case seem > to be in BC's favour. > > It is an awful way to do business though, I think. I have always been > a fan of T&Cs that say "This is the important bit" (2 paragraphs, the > contentious stuff) "This is the small print" (2 pages, mostly > irrelevant stuff). They're getting rarer. > > I wasn't planning to become a BC customer anytime soon, and there's > even less chance now! > > Adam -- P Floding ------------------------------------------------------------------------ P Floding's Profile: http://forums.slimdevices.com/member.php?userid=2932 View this thread: http://forums.slimdevices.com/showthread.php?t=31562 _______________________________________________ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/audiophiles
