Unless I've got the wrong end of the stick, my understanding is that OP ordered a DAC+ but HiFiBerry sent a DIGI+ instead. And sending it back to Switzerland for a refund is a lot of hassle.
I agree that this is not really acceptable. Given how cheap this device is, I agree that the simplest solution would be for HiFiBerry to just say that the OP can keep the DIGI+ and send him a DAC+. Then he would be on here telling us how wonderful their customer service is, and that's got to be worth much more to them than the cost of a DIGI+. That said, we live in a world where corporations sometimes screw up and their procedures get in the way of fixing things. If you accept that this happens rather than fight against it, stress levels are significantly reduced. Yes, it's wrong that they get away with their mistake, but life it too short to let it gnaw away at you. Isn't the simplest thing to do in this case to just stick the unwanted DIGI+ on eBay and recover some of your loss? [As an aside, given that the OP is the guy who keeps telling us how wonderful his hearing is and that cheap gear sounds lousy, it strikes me that a DIGI+ is exactly the right device for him, so he can hook up his RPi to a "decent" DAC instead of using the cheap (and therefore rubbish) DAC+.] Transporter -> ATC SCM100A ------------------------------------------------------------------------ cliveb's Profile: http://forums.slimdevices.com/member.php?userid=348 View this thread: http://forums.slimdevices.com/showthread.php?t=106459 _______________________________________________ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
