utility billing frequency

[James Shannahan]

for those of you who have looked at utility (water, gas, electric) billing systems, what is the frequency of billing to the customer?   our water system bills quarterly and we are looking at the implications and ramifications of monthly billing   one argument against is increased costs to collect the same amount of revenue   one argument for is less impact on the customer (12 smaller bills rather than 4 larger ones)   your thoughts, comments, and observations greatly appreciated   James Shannahan, CCP, CSQA, CISA Sr. Information Systems Auditor City of Milwaukee (Wisconsin, not North Carolina) [EMAIL PROTECTED] 414 286 2382   *neither the Comptroller nor I speak for each other*