I am appalled that a company couldn’t care about accidental damage to their 
network. iiNET has really let get of their standards and ethics since TPG 
brought them out, then again anyone that knows what iinet was before compared 
to now will know what I mean – but that’s not the sort of discussion that we 
should be having on this list.

I run a marrid of wireless gear P2P all over Ballarat, if any of my equipment 
was damaged or posing a risk to the public or their health I have a duty of 
care nt only under my licence conditions not to mention ethics to remedy the 
situation.

It took me over half a day to finally get through to someone to warn them that 
the hazard, only after I posted here did anyone take me seriously. I am very 
disappointed that L1 staff at iinet business and resi dint know how to handle 
this issue.

Thanks everyone who assisted in this situation.

Regards,

Matthew Matters  Managing Director / CEO of Aus Net Servers Australia Pty Ltd
Management Department  |  Small Business Hosting Sales & Services  |  Aus Net 
Servers Australia Pty Ltd
​P  03 5326 0050  |  M  0402 711 135  |  E  
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