You can "Kick connection" in their mobile app too so I presume you could
do it via the end user website as well.
Gotta say the app is pretty great, only thing I'd like is if it were
able to handle multiple customer accounts.
On 14/01/2021 3:54 pm, Matthew Young wrote:
If you have access to the site in carbon, then you can do it there yourself
-----Original Message-----
From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Christopher Hawker
Sent: Thursday, 14 January 2021 2:07 PM
To: Tim Dykes <ttdy...@gmail.com>
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Juniper SRX300 on Aussie Broadband NBN HFC - DHCP Issue
I’ve seen similar issues when replacing routers on ABB’s HFC services. The
problem turned out the DHCP lease was tied to the MAC of the old router. A
2-minute call to Support saw the lease kicked and the new router able to
retrieve an address. Not just for Juniper, any brand.
CH.
Sent from my iPhone
On 14 Jan 2021, at 2:17 pm, Tim Dykes <ttdy...@gmail.com> wrote:
Hey Guys,
Anyone out there running a Juniper SRX on a NBN HFC link with Aussie BB?
I'm having issues that sound like a DHCP problem where we can't get an address.
Searching around we have found references to a DHCP issue where the juniper
sends DHCP options out of order (or that NBN fiddles with options in a way that
only effects Juniper) but cannot find any definitive answer or anything saying
this was true/false fixed or unrelated.
We are running JunOS 19X so would assume any horrible non compliant DHCP bugs
would be fixed.
Anyone able to throw me a working config or verify that there is/was a known
issue with this.
Thanks.
/Tim
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