BackupPC is running on a dedicated Debian Jessie machine (custom built 2U).

Our PDC and SDC are Windows Server 2012 (Dell servers).

You are right, JY, the laptop in question isn’t appearing in the forward lookup 
zone. I will have to dig into that. Thanks.

Sent from Mail for Windows 10

From: Les Mikesell
Sent: Friday, October 27, 2017 10:20 AM
To: General list for user discussion, questions and support
Subject: Re: [BackupPC-users] Phantom host

On Fri, Oct 27, 2017 at 11:23 AM, Ethan Tarr <[email protected]> wrote:
>
> ;; Got SERVFAIL reply from 10.1.10.3, trying next server
>
> Server:         10.1.10.4
> Address:        10.1.10.4#53
> ** server can't find mylaptop: SERVFAIL
>
>
> I checked DNS and DHCP on the PDC back when this first happened and the
> proper entries are still in place. Here’s what any other machine on the
> network looks like:
>

I've forgotten most of what I ever knew about windows networking, but
isn't there a client-side setting as to whether a DHCP client
registers itself into DNS?  Also, is your backuppc DNS server your PDC
or does it have to keep DNS updated to some other server for your
domain?

-- 
   Les Mikesell
     [email protected]

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