Hello Reiner,

Thanks for the detailed note. It's clear you read the material closely, so
let me answer point by point.

PodHeitor vs NGBackup. You're conflating two different products (thanks for
being my fan). PodHeitor was built on Community Bacula and deprecated for
the better stuff. NGBackup is a from-scratch engine: 1,000+ Rust source
files, zero C, memory-safe by construction. That's not a marketing
adjective. It's why the whole class of memory-corruption CVEs that legacy
engines keep publishing cannot occur here. So "nothing has changed since
PodHeitor" is simply wrong. Everything under the hood changed.

"Just repackaged community plugins." Every NGBackup plugin is written in
one standard language, Rust, compiled and memory-safe. That is materially
more performant and more serious than the open-ended
PowerShell/Python/shell scripts that other suites rely on for their
plugins. Uniform tooling, no interpreter sprawl, no per-plugin runtime
surprises. That is original engineering, not copy-paste.

High availability. This is real HA, not file copying. NGBackup runs an
active/standby Director pair with product-managed catalog and configuration
replication. It supports automatic failover with witness quorum and a
split-brain guard, plus planned, unplanned, maintenance and test failover
modes, and failback with reverse sync. Calling that "SCP/SFTP somewhere" is
not accurate. It is a designed control-plane HA architecture, and it is
exactly what enterprise backup HA is supposed to mean.

Deduplication. There's nothing to misunderstand here. Any backup specialist
knows dedup ratios improve as more repetitive, retained backups accumulate.
We state the industry-standard 20x, with some environments exceeding 60x at
higher retention and redundancy. That's a range tied to retention, reported
exactly the way every dedup vendor reports one. Not a lab trick. Arithmetic.

Where else we are ahead of Bacula Enterprise:

A single control plane. Every daemon (Director, SD, FD) is remotely
reconfigurable, reloadable and restartable from one place, including remote
SD/FD config edits with validation, atomic apply and rollback. Bacula has
none of this.
Config-as-data. Director configuration lives in the database as immutable,
versioned revisions. No config-file sprawl across daemons and plugins.
No clear-text passwords in files. Enrollment is token-based. Secrets are
sealed, never written in plaintext to a .conf.
Modern and vastly more complete Web and console interfaces.
Mainframe / SAP HANA. We have real customers running both in Brazil. The
ADABAS plugin ships today. z/OS binaries are being built. On SAP HANA
specifically, the absence of a formal certification badge doesn't mean the
capability can't be delivered. Certification is a commercial and
partnership step, not a technical ceiling. We have customers on it.
Bloom filters and segment locality in Dedup for better performance.

Pricing. Enterprise backup is quote-based across this market. Bacula
Enterprise and the other vendors don't publish price lists either. Ours is
the same model, with a concrete migration discount for teams leaving Veeam,
Commvault or NetBackup.

On the "copy-paste" thesis generally. A single Rust control plane,
active/standby HA with automatic failover, config-as-data in the catalog,
tokenized enrollment with no plaintext secrets, and Rust-native plugins are
not things the community project offers. That is original design, and it's
shipping.

I'll note, since it's relevant to the tone here, that you have a commercial
relationship with Bacula Systems, and this critique arrives alongside
messages on LinkedIn that I'd characterize as threats. I'm glad to have a
technical debate on the merits. I'd rather keep it there.

Best regards,
Heitor Faria
NGBackup / NGStructures, LSG Global Group

On Tue, Jul 7, 2026 at 6:41 AM Reiner Jung <[email protected]> wrote:

> Heitor,
>
> It looks as if the only real selling point of your solution is that it is
> written in Rust. Apart from that, if you take a closer look at what you are
> trying to sell here, it is just marketing fluff.
>
> Let’s take ransomware detection as an example. It is more than doubtful
> that what you are selling now is any different from what you already tried
> to market some time ago as PodHeitor. It was ineffective and pointless
> then, and nothing here suggests that has changed.
>
> Your claim of deduplication with a 60x factor is highly questionable. I
> have no idea how you arrive at such numbers – presumably under idealized
> lab conditions with a carefully selected configuration that has little to
> do with reality.
>
> You also write:
>
> “From the mainframe to Microsoft 365 in one place — 21 database,
> virtualization and cloud plugins.”
>
> I assume you do not have a mainframe at home, and it does not appear on
> your actual plugin list either. This makes your marketing statement
> misleading at best. As PodHeitor there was ever SAP HANA. You never can
> provide this as you must be a partner and you are not.
>
> Your so‑called “high availability” is no such thing; at most it is a
> simple failover where you copy files somewhere else using SCP/SFTP.
> Architecturally, this is just wrong and falls far short of what real HA
> means in enterprise backup. Is this really automatic failure? Ask you AI,
> it is not.
>
> Your entire solution looks just as fragile as your previous offerings that
> you kept promoting with bpipe and similar tools.
>
> There is also no transparent price list, just a vague promise to be 50%
> cheaper than Veeam. Where are your actual prices? On your own site, you
> instead advertise discounts of “≥ 50% off your current Veeam / Commvault /
> NetBackup contract,” which raises even more questions about how realistic
> and sustainable your pricing is.
>
> Based on the documents you have published in the past, it is doubtful that
> you even fully understood what your AI-generated material is saying.
>
> Most of the features you list here are not innovations at all but a cheap
> copy of what you have simply recompiled or repackaged from Bacula
> Community, which already offers many plugins and advanced backup functions
> in open source form.
>
> The more interesting question is how you and your development team intend
> to further develop Bacula Core itself, or whether you are once again just
> waiting for the next community release so you can copy new features into
> your product.
>
> Innovation does not come from copy and paste. It comes from original
> design, real-world testing, and delivering value beyond what the community
> has already built.
>
>
>

-- 
Atenciosamente,

Heitor faria (Miami)
https://ngbackup.com
WhatsApp: +1 786-726-1749 | +55 61 98268-4220
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