Thanks for your response. I've installed the awscli tool and switched
the config to use the Amazon driver. I've also added the BlobEndpoint
configuration item. I reloaded the config and that didn't work. Then I
stopped the jobs, restarted bacula-sd, then resumed the jobs, and that
didn't work. Finally I started the job fresh and I get the same result
as before.
I looked through the source code. There is a section starting with
"switch (vol_label_status)" in src/stored/mount.c and the path I'm
running into is part of this:
case VOL_ENC_ERROR:
Is this an encryption problem? I installed updates recently, perhaps
openssl updated and broke something?
-Tom
On 8/6/2026 9:42 PM, Rob Gerber wrote:
I don't know what could be causing this, but I can say that my
understanding is that the S3 driver is somewhat prone to causing
issues. For bacula 15.x+, it is recommended that one use the Amazon
driver instead. Despite the name, the driver does work with other
providers besides amazon. IIRC, heaps of providers are supported. The
biggest caveat that I ran into was that my Cloud {} resource needed an
additional variable because I (like you), am using a non-AWS cloud
storage provider. Because of this, I had to specify a BlobEndpoint
value. I believe without the BlobEndpoint value, the Amazon driver
assumes the files are located at an AWS URL and attempts to access the
buckets at AWS. I think the BlobEndpoint directive informs bacula that
it must abandon this behavior of assuming an AWS URL, and also tells
bacula which URL to use to find the volume. Why it cannot do this from
the hostname, I do not know.
See my bacula-sd.conf snippets, for an example.
Cloud {
Name = "B2-TD-Diff"
Driver = "Amazon"
HostName = "s3.us-west-004.backblazeb2.com
<http://s3.us-west-004.backblazeb2.com>"
BlobEndpoint = "https://s3.us-west-004.backblazeb2.com/";
BucketName = "TD-Bacula-Diff"
AccessKey = "123REDACTED"
SecretKey = "456REDACTED"
Protocol = "HTTPS"
UriStyle = "VirtualHost"
TruncateCache = "AfterUpload"
Upload = "No"
}
Autochanger {
Name = "B2-TD-Diff"
Device = "B2-TD-Diff-001"
Device = "B2-TD-Diff-002"
Device = "B2-TD-Diff-003"
Device = "B2-TD-Diff-004"
Device = "B2-TD-Diff-005"
Device = "B2-TD-Diff-006"
ChangerDevice = "/dev/null"
ChangerCommand = "/dev/null"
}
Device {
Name = "B2-TD-Diff-001"
Description = "B2-TD-Diff"
MediaType = "B2-TD-Diff"
DeviceType = "Cloud"
ArchiveDevice = "/mnt/synology/bacula/B2-TD-Diff"
RemovableMedia = no
RandomAccess = yes
AutomaticMount = yes
LabelMedia = yes
Autochanger = yes
ReadOnly = no
MaximumFileSize = 5368709120
MaximumConcurrentJobs = 1
DriveIndex = 0
MaximumPartSize = 5368709120
Cloud = "B2-TD-Diff"
VolumeEncryption = yes
}
Hopefully this helps.
Regards,
Robert Gerber
402-237-8692
[email protected]
On Thu, Aug 6, 2026 at 8:33 PM Thomas Ruth via Bacula-users
<[email protected]> wrote:
Hello,
I'm using bacula-15.0.3 with the S3 volume storage using DigitalOcean
Spaces. I've been doing this successfully for about 9 months
without any
issues. Today, I got an alert to mount the storage, which I've
never had
before with my configuration. The directory /var/spool/cloud is
really a
symlink pointing at /var/spool/bacula/cloud which is on a separate
disk,
and has been working fine. The permissions look correct to me.
This is
my cache disk. I'm able to access the volume via the DigitalOcean
console and I don't see any errors there. I'm at a loss for what this
message means. I've tried using the mount command, which just
causes the
same error in the messages and I get another alert. I've tried
restarting services and also the entire server with the same
result. The
status.digitalocean.com <http://status.digitalocean.com> doesn't
show any issues. I'm not sure what else
I can try to do in order to get my backups running again or figure
out
what is causing this odd message.
Any help greatly appreciated. Thank you,
-Tom
================================== Alert
====================================
(Bacula) <[email protected]>
Bacula: Intervention needed for strahd-fd.2026-08-07_00.30.31_03
07-Aug 00:30 strahd-sd JobId 1969: Please mount append Volume
"ICHSI-0012" or label a new one for:
Job: strahd-fd.2026-08-07_00.30.31_03
Storage: "CloudStorage1-1" (/var/spool/cloud)
Pool: Daily
Media type: File1
===========================================================================
When looking through the messages, I see the following for the job:
*mes
07-Aug 00:30 strahd-dir JobId 1969: Start Backup JobId 1969,
Job=strahd-fd.2026-08-07_00.30.31_03
07-Aug 00:30 strahd-dir JobId 1969: Connected to Storage
"CloudChanger1"
at strahd-i.ichaos.com:9103 <http://strahd-i.ichaos.com:9103> with TLS
07-Aug 00:30 strahd-dir JobId 1969: Using Device "CloudStorage1-1"
to write.
07-Aug 00:30 strahd-dir JobId 1969: Connected to Client
"strahd-fd" at
strahd-i.ichaos.com:9102 <http://strahd-i.ichaos.com:9102> with TLS
07-Aug 00:30 strahd-fd JobId 1969: Connected to Storage at
strahd-i.ichaos.com:9103 <http://strahd-i.ichaos.com:9103> with TLS
07-Aug 00:30 strahd-dir JobId 1969: Sending Accurate information
to the FD.
07-Aug 00:30 strahd-sd JobId 1969: The Volume "ICHSI-0012" is
unavailable now.
07-Aug 00:30 strahd-sd JobId 1969: The Volume "ICHSI-0012" is
unavailable now.
07-Aug 00:30 strahd-sd JobId 1969: The Volume "ICHSI-0012" is
unavailable now.
07-Aug 00:30 strahd-sd JobId 1969: The Volume "ICHSI-0012" is
unavailable now.
07-Aug 00:30 strahd-sd JobId 1969: The Volume "ICHSI-0012" is
unavailable now.
07-Aug 00:30 strahd-sd JobId 1969: Please mount append Volume
"ICHSI-0012" or label a new one for:
Job: strahd-fd.2026-08-07_00.30.31_03
Storage: "CloudStorage1-1" (/var/spool/cloud)
Pool: Daily
Media type: File1
============================================================================
Here is a status report for my storage:
strahd:~ # bconsole
Connecting to Director localhost:9101
1000 OK: 10002 strahd-dir Version: 15.0.3 (25 March 2025)
Enter a period to cancel a command.
*status storage
Automatically selected Storage: CloudChanger1
Connecting to Storage daemon CloudChanger1 at
strahd-i.ichaos.com:9103 <http://strahd-i.ichaos.com:9103>
strahd-sd Version: 15.0.3 (25 March 2025) x86_64-suse-linux-gnu
unknown_distro
Daemon started 07-Aug-26 00:29. Jobs: run=0, running=1 max=20.
Ulimits: nofile=10000 memlock=unlimited status=ok
Heap: heap=700,416 smbytes=1,564,333 max_bytes=1,573,699 bufs=314
max_bufs=314
Sizes: boffset_t=8 size_t=8 int32_t=4 int64_t=8 mode=0,0 newbsr=0
Crypto: fips=N/A crypto=OpenSSL 3.5.0 8 Apr 2025
Res: ndevices=2 nautochgr=1
Drivers: cloud
Caps: APPEND_ONLY, IMMUTABLE
Running Jobs:
Writing: Incremental Backup job strahd-fd JobId=1969
Volume="ICHSI-0012"
pool="Daily" device="CloudStorage1-1" (/var/spool/cloud)
spooling=0 despooling=0 despool_wait=0
Files=0 Bytes=0 AveBytes/sec=0 LastBytes/sec=0
FDReadSeqNo=7 in_msg=7 out_msg=8 fd=6
Director connected using TLS at: 07-Aug-26 00:39
====
Jobs waiting to reserve a drive:
====
Terminated Jobs:
JobId Level Files Bytes Status Finished Name
===================================================================
1955 Incr 225 22.58 M OK 06-Aug-26 00:05
mailx2-fd
1956 Incr 54 4.830 M OK 06-Aug-26 00:05
strahd-fd
1952 Incr 5,875 6.627 M OK 06-Aug-26 00:05 drive-fd
1953 Incr 650 214.5 M OK 06-Aug-26 00:06
drive-mariadb
1957 Incr 1,273 2.358 G OK 06-Aug-26 00:11
tiamat3-fd
1958 Incr 0 0 OK 06-Aug-26 00:11
tiamat3-mariadb
1959 Full 1 613.2 M OK 06-Aug-26 00:12
BackupCatalog
1966 Incr 0 0 OK 07-Aug-26 00:16
tiamat3-mariadb
1961 Incr 0 0 Cancel 07-Aug-26 00:18
drive-mariadb
1968 Incr 0 0 Cancel 07-Aug-26 00:28
strahd-fd
====
Device status:
Autochanger "CloudChanger1" with devices:
"CloudStorage1-1" (/var/spool/cloud)
"CloudStorage1-2" (/var/spool/cloud)
Device Cloud (S3 Plugin) is "CloudStorage1-1" (/var/spool/cloud)
waiting
for:
Volume: ICHSI-0012
Pool: Daily
Media type: File1
Total Bytes Read=242 Blocks Read=1 Bytes/block=242
Positioned at File=0 Block=0
Device is BLOCKED waiting for mount of volume "ICHSI-0012",
Pool: Daily
Media type: File1
Available Cache Space=32.66 GB
==
Device Cloud (S3 Plugin): "CloudStorage1-2" (/var/spool/cloud) is
not open.
Available Cache Space=32.66 GB
==
====
Cloud transfer status:
Uploads (0 B/s) (ETA 0 s) Queued=0 0 B, Waiting=0 0 B,
Processing=0 0 B, Done=0 0 B, Failed=0 0 B
Downloads (0 B/s) (ETA 0 s) Queued=0 0 B, Waiting=0 0 B,
Processing=0 0 B, Done=0 0 B, Failed=0 0 B
====
Used Volume status:
Reserved volume: ICHSI-0012 on Cloud device "CloudStorage1-1"
(/var/spool/cloud)
Reader=0 writers=0 reserves=1 volinuse=0 worm=0
====
====
===========================================================================================
I'm able to list the volumes in the cloud just fine:
*cloud ?
Cloud choice:
1: List Cloud Volumes in the Cloud
2: Upload a Volume to the Cloud
3: Prune the Cloud Cache
4: Truncate a Volume Cache
5: Done
Select action to perform on Cloud (1-5): 1
Automatically selected Catalog: IchaosCatalog
Using Catalog "IchaosCatalog"
Automatically selected Storage: CloudChanger1
Connecting to Storage daemon CloudChanger1 at
strahd-i.ichaos.com:9103 <http://strahd-i.ichaos.com:9103> ...
+--------------------+-----------+----------------------+----------------------+---------------+
| Volume Name | Status | Media Type | Pool
| VolBytes |
+--------------------+-----------+----------------------+----------------------+---------------+
| ICHSB-0001 | Append | File1 | Base |
889.4 MB |
| ICHSD-0004 | Used | File1 | Weekly |
1.711 GB |
| ICHSD-0006 | Used | File1 | Weekly |
1.771 GB |
| ICHSD-0008 | Used | File1 | Weekly |
1.771 GB |
| ICHSD-0013 | Used | File1 | Weekly |
1.678 GB |
| ICHSD-0015 | Append | File1 | Weekly |
2.611 GB |
| ICHSD-0016 | Purged | File1 | Weekly |
1.466 GB |
| ICHSD-0018 | Used | File1 | Weekly |
1.381 GB |
| ICHSD-0019 | Used | File1 | Weekly |
1.709 GB |
| ICHSD-0020 | Used | File1 | Weekly |
1.917 GB |
| ICHSD-0022 | Used | File1 | Weekly |
2.205 GB |
| ICHSD-0026 | Used | File1 | Weekly |
2.408 GB |
| ICHSF-0002 | Used | File1 | Monthly |
8.022 GB |
| ICHSF-0011 | Used | File1 | Monthly |
5.675 GB |
| ICHSF-0017 | Used | File1 | Monthly |
5.404 GB |
| ICHSF-0021 | Used | File1 | Monthly |
5.345 GB |
| ICHSF-0023 | Used | File1 | Monthly |
7.459 GB |
| ICHSF-0024 | Used | File1 | Monthly |
323.8 MB |
| ICHSF-0025 | Used | File1 | Monthly |
6.510 GB |
| ICHSI-0003 | Used | File1 | Daily |
9.619 GB |
| ICHSI-0005 | Used | File1 | Daily |
11.67 GB |
| ICHSI-0007 | Used | File1 | Daily |
11.45 GB |
| ICHSI-0009 | Used | File1 | Daily |
11.45 GB |
| ICHSI-0012 | Append | File1 | Daily |
6.595 GB |
| ICHSI-0014 | Purged | File1 | Daily |
9.060 GB |
| ICHSI-0028 | Purged | File1 | Daily |
9.091 GB |
| ICHSV-0010 | Append | File1 | Yearly |
281.4 MB |
+--------------------+-----------+----------------------+----------------------+---------------+
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