I think your idea of 'basic functionality' is based on your reality, not others.
'And ever heard of beta testing?' Yeah. Ever heard of manners and civility? I am pretty sure BareBones beta tested the software. With an application as feature rich as it is, I am not surprised a few things got overlooked. I have no statistics to support any claim that your 'missing functionality' is something not missed by the majority. That said, I feel a reasonable complaint, or feature request would not fall on deaf ears. The fact they even respond is amazing. You can sugar coat what you said/wrote any way you want, but the statement: 'it's pretty apparent why the price was cut by 2/3rds for this version --- it's 1/3 as good as any previous version.' taken in any context, is rude and unnecessary. Especially as it relates to a feature that may be used only by you. Again, I have no stats to support my claim, as I am relatively sure you have none to support yours. It is something you miss, and want back. Great! lets be productive and positive. More flies with honey they say... Sorry BareBones team. you worked hard, and deserve to be treated with respect, as most people do. bo ALL I am saying is be aware that the tone of your (anyone's) email can be misinterpreted easily. On Fri, Jul 22, 2011 at 11:05 AM, NotInUse <pst.sc...@gmail.com> wrote: > Just FYI... It's important to read an ENTIRE post, not just a few > sentences. > > I've pointed out my issues and asked to be enlightened. Guess you > missed that completely. > > As I posted.. I have several versions of the app and will revert for > use. But I don't like being charged for an app which is missing core > functionality. I don't think 90% of users would be happy with that. > > And ever heard of beta testing? I realize new versions have bugs and > issues. But really.. come one.. huge issues like image insertion in > HTML files is not something that could be easily overlooked. It should > have been presented the first day of beta testing and should have > NEVER made it to a release candidate. I beta test for MAJOR software > companies. Have for many years. > > You're being unrealistic. > > > > > On Jul 22, 7:55 am, François Schiettecatte <fschietteca...@gmail.com> > wrote: > > Sorry could not resist: > > > > 1) You are crapping all over the software without asking specific > questions about specific problems, hard to see that as anything but > negative. If you have specific issues the people on this list are usually > very willing to help. Many go above and beyond. > > > > 2) New releases are always difficult and I am sure the BB crew are snowed > under with questions/bug reports/etc... Rich has said as much. > > > > 3) If you have deadlines what were you thinking doing a major upgrade in > mid-stream? I always wait for downtime before upgrading anything in my > critical path. > > > > 4) Every major upgrade of BBEdit has brought changes, some painful, most > great. I know that because I have been using BBEdit since OS 7. > > > > Again no affiliation with BB, except that we are both located on the same > side of Boston (currently getting roasted!) > > > > Cheers > > > > François > > > > On Jul 22, 2011, at 10:40 AM, NotInUse wrote: > > > > > > > > > > > > > > > > > I'm not being overly negative. I indicated that my issues may be > > > entirely user error. And it may full well be. And I'll be the idiot > > > and kick myself accordingly. > > > > > It's not unreasonable to be unhappy that money was paid for a product > > > and the product does not perform the basic expected functions. I have > > > deadlines. I've sent an email to support before posting here..... no > > > clue when or if that will be answered. > > > > > I've been a BBEdit user since OS9. After over a decade of use to > > > launch a version and suddenly not have features is unsettling. Sorry > > > if I didn't bring flowers and candy to my post. I want what I paid for > > > to function. If it were not for older versions, I'd be much less > > > happy. Thankfully I can simply use v9.6 which does function. > > > > > Tell you what... you send me $40 and I'll send you an app.. that app > > > won't do much of anything, but at least you'll get something sitting > > > on your hard drive for you hard earned money. > > > > > On Jul 22, 7:32 am, Robert Huttinger <roberthuttin...@gmail.com> > > > wrote: > > >> Why are people so damn negative. > > > > >> There is no need for 'I guess thats why they slashed the price' , and > on and > > >> on. If you need help with something, ask a question. Hell, even lodge > a > > >> reasonable complaint. But enough with the whiners and passive > aggressive bs. > > >> These people are working hard and do not need people (likely > unqualified for > > >> the task) standing over their shoulders telling them hat they did > wrong. > > > > >> be clear, succinct, and pleasant. There are people that WANT to help > you, > > >> and will listen to your contribution. > > > > >> This is NOT directed at anyone specific: > > >> If you cannot be helpful or constructive (and you can lodge a > complaint AND > > >> be constructive!), then zip it! > > > > >> I do not work for and am not affiliated with Barebones in any fashion > and do > > >> not speak for their company, employees or affiliates. > > > > >> Send flames to: me > > > > >> (cut them some slack) > > > > >> On Fri, Jul 22, 2011 at 10:20 AM, NotInUse <pst.sc...@gmail.com> > wrote: > > >>> The answer, at least in respect to HTML, is A WHOLE LOT. > > > > >>> Mac OS 10.6.8 and Mac OS10.7 - tested both with BBEdit10. > > > > >>> First edit using BBEdit 10, happens to be a basic HTML file. > > > > >>> I can't seem to get any modal windows whatsoever. I can't drag and > > >>> drop images. The new popup tag editor is... well... 300% more work > > >>> than the previous modal windows of v9.6. Inserting images doesn't > auto > > >>> insert dimensions or retain previous settings such as border or > > >>> alignment. Yes, I've used the Command and/or Option keys with > > >>> absolutely no results. > > > > >>> All the things I absolutely loved about editing HTML with BBEdit seem > > >>> to have vanished. Must I now type every single value needed > > >>> everywhere? > > > > >>> I'm hopeful that this is merely user error and I'm missing something > > >>> because right now... it's pretty apparent why the price was cut by > > >>> 2/3rds for this version --- it's 1/3 as good as any previous version. > > > > >>> Please, please, PLEASE, enlighten me. > > > > >>> I have already searched the FAQ, the manual, and this group with > > >>> pretty much no results. > > > > >>> Thanks! > > > > >>> -- > > >>> You received this message because you are subscribed to the > > >>> "BBEdit Talk" discussion group on Google Groups. > > >>> To post to this group, send email to bbedit@googlegroups.com > > >>> To unsubscribe from this group, send email to > > >>> bbedit+unsubscr...@googlegroups.com > > >>> For more options, visit this group at > > >>> <http://groups.google.com/group/bbedit?hl=en> > > >>> If you have a feature request or would like to report a problem, > > >>> please email "supp...@barebones.com" rather than posting to the > group. > > >>> Follow @bbedit on Twitter: <http://www.twitter.com/bbedit> > > > > > -- > > > You received this message because you are subscribed to the > > > "BBEdit Talk" discussion group on Google Groups. > > > To post to this group, send email to bbedit@googlegroups.com > > > To unsubscribe from this group, send email to > > > bbedit+unsubscr...@googlegroups.com > > > For more options, visit this group at > > > <http://groups.google.com/group/bbedit?hl=en> > > > If you have a feature request or would like to report a problem, > > > please email "supp...@barebones.com" rather than posting to the group. > > > Follow @bbedit on Twitter: <http://www.twitter.com/bbedit> > > -- > You received this message because you are subscribed to the > "BBEdit Talk" discussion group on Google Groups. > To post to this group, send email to bbedit@googlegroups.com > To unsubscribe from this group, send email to > bbedit+unsubscr...@googlegroups.com > For more options, visit this group at > <http://groups.google.com/group/bbedit?hl=en> > If you have a feature request or would like to report a problem, > please email "supp...@barebones.com" rather than posting to the group. > Follow @bbedit on Twitter: <http://www.twitter.com/bbedit> > -- You received this message because you are subscribed to the "BBEdit Talk" discussion group on Google Groups. To post to this group, send email to bbedit@googlegroups.com To unsubscribe from this group, send email to bbedit+unsubscr...@googlegroups.com For more options, visit this group at <http://groups.google.com/group/bbedit?hl=en> If you have a feature request or would like to report a problem, please email "supp...@barebones.com" rather than posting to the group. Follow @bbedit on Twitter: <http://www.twitter.com/bbedit>
