On Monday, 28 May 2012 06:57:21 UTC+1, eddyk wrote:
>
> [...] Problem of incorrect file path resolution in 10.7.4  is present on 
> iMac i3 and MacBook Pro, for all users. Repairing permissions, reinstalling 
> using Mac 10.7.4 combo do not resolve the issue.
> Any ideas ? Thanks.
>

You know, I really would like to know why it is that people insist on 
posting incredibly detailed bug reports to this forum, rather than sending 
them to Bare Bones technical support. I mean, as someone who has to deal 
with technical support issues myself, I'm quite curious. Is it just a 
mistrust of the official channels? Is it that people send in reports and 
get no response and are thus frustrated? Is it just plain ignorance? Is it 
the fact that the Google Groups facility doesn't make it easy to shove the 
'contact technical support' notice in people's faces?

And I wonder whether BB have simply given up and now consider this forum 
(and the others) as simply an alternative to the tech support e-mail 
address. I mean, I would be sorely tempted to do so -- at least if any 
significant fraction of my bug reports came through this channel rather 
than the recommended one.

Anyway. Just wondering, really.

-- 
You received this message because you are subscribed to the 
"BBEdit Talk" discussion group on Google Groups.
To post to this group, send email to bbedit@googlegroups.com
To unsubscribe from this group, send email to
bbedit+unsubscr...@googlegroups.com
For more options, visit this group at
<http://groups.google.com/group/bbedit?hl=en>
If you have a feature request or would like to report a problem, 
please email "supp...@barebones.com" rather than posting to the group.
Follow @bbedit on Twitter: <http://www.twitter.com/bbedit>

Reply via email to