In that case, you would need to send it back to that distributor for replacement or repair.
Gerald On Wed, Mar 26, 2014 at 11:27 AM, Jones Jebaraj < jonesjosephjeba...@gmail.com> wrote: > I have one more question to ask. Please bear up with me. In the link that > you have sent, I find that RMA can be filed only if the stock has been > purchased from an authorized distributor. I am from India. Here we have > three authorized distributors and all of them were out of stock. As we are > hurrying up with our final year BE project we had to buy one from another > online shop. Would my application for an RMA be considered? > > On Wednesday, March 26, 2014 9:40:44 PM UTC+5:30, Gerald wrote: > >> OK. Information is helpful. It helps people help you when they are >> crafting a response. Nice to know you have another board that works. >> >> I would say based on the added sentences, unless you have more to tell, >> that the other board, the one that does not work and heats up, is damaged. >> I suggest you go to this link: >> >> http://www.elinux.org/Beagleboard:BeagleBoneBlack item #15 in the menu. >> >> >> Gerald. >> >> >> On Wed, Mar 26, 2014 at 10:59 AM, Jones Jebaraj >> <jonesjose...@gmail.com>wrote: >> >>> And yes, the instructions were perfectly followed for flashing. I think >>> this might not be wrong because i have already flashed my other BBB three >>> or four times >>> >>> >>> On Wednesday, March 26, 2014 9:24:22 PM UTC+5:30, Jones Jebaraj wrote: >>>> >>>> Thank you Gearald, for you timely reply.I am using a 5V Power bank to >>>> power the board. But I think that the power supply may not be the problem >>>> because the same does occur when I connect it via my laptop. Also I forgot >>>> to mention that the board heats up unusually. It is worthwhile to mention >>>> that I have another BBB which works on the same power bank without issues. >>>> >>>> On Wednesday, March 26, 2014 9:14:17 PM UTC+5:30, Gerald wrote: >>>>> >>>>> I would make sure you flash it correctly per the instructions and run >>>>> it from the DC jack. >>>>> >>>>> Depending on what you have plugged in and how good the USB power >>>>> source is, it may not power the board. >>>>> >>>>> Gerald >>>>> >>>>> >>>>> >>>>> On Wed, Mar 26, 2014 at 10:40 AM, Jones Jebaraj < >>>>> jonesjose...@gmail.com> wrote: >>>>> >>>>>> Hi all >>>>>> I am a newbie to beagle bone black. My BBB is not booting. When >>>>>> powerd with the barrel connector, only the power led is glowing.Any of >>>>>> the >>>>>> USR leds does not glow. Tried to reflash the eMMC, but no change. Also >>>>>> the >>>>>> board does not power up with the usb cable. Any suggestions?? >>>>>> >>>>>> -- >>>>>> For more options, visit http://beagleboard.org/discuss >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "BeagleBoard" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to beagleboard...@googlegroups.com. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>> For more options, visit http://beagleboard.org/discuss >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "BeagleBoard" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to beagleboard...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to the Google Groups > "BeagleBoard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to beagleboard+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to beagleboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
