Was wondering what 'best practices' are for when an employee gets a different type of Blackberry phone.
What I've been doing is: 1. Go to BES (5.0), select Manage user and find employee 2. Delete user (Yes - Delete the user and remove the Blackberry information from the user's mail system) 3. Under Servers and Components, browse down to the BES server 4. Restart Synchronization instance (so I don't have to wait for next sync) 5. Setup a new account Could I just do another "Generate an activation email" when manage the user and accomplish the same thing? Or is there a better way to handle this? I end up following this same procedure if an employee calls telling me that their phone isn't communicating properly with the BES also. [cid:[email protected]] Wes Harper Network Administrator Pioneer Telephone Cooperative, Inc [email protected] *************************** This email message and any files transmitted with it are intended solely for the use of the individual or entity for whom it is addressed. It may contain confidential and privileged information. If you are not the intended recipient, please contact the sender and destroy all paper and electronic copies of this message and its contents. Any unauthorized review, use, disclosure or distribution of this email or any file attachments is strictly prohibited.
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