Info at the authoritative servers doesn't match the glue records.

We see this all the time on our recursive resolvers.

rich-goodsons-computer:~ rgoodson$ dig +norec @ns1.thehartford.com 
thehartford.com NS

; <<>> DiG 9.6.0-APPLE-P2 <<>> +norec @ns1.thehartford.com thehartford.com NS
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43188
;; flags: qr aa; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 4

;; QUESTION SECTION:
;thehartford.com.               IN      NS

;; ANSWER SECTION:
thehartford.com.        120     IN      NS      hfdns4.thehartford.com.
thehartford.com.        120     IN      NS      simns3.thehartford.com.
thehartford.com.        120     IN      NS      simns4.thehartford.com.
thehartford.com.        120     IN      NS      hfdns3.thehartford.com.

;; ADDITIONAL SECTION:
hfdns4.thehartford.com. 120     IN      A       162.136.188.4
simns3.thehartford.com. 120     IN      A       162.136.190.3
simns4.thehartford.com. 120     IN      A       162.136.190.4
hfdns3.thehartford.com. 120     IN      A       162.136.188.3

;; Query time: 39 msec
;; SERVER: 162.136.188.1#53(162.136.188.1)
;; WHEN: Wed Jun 15 08:55:41 2011
;; MSG SIZE  rcvd: 181

rich-goodsons-computer:~ rgoodson$ dig +norec @f.gtld-servers.net 
thehartford.com NS

; <<>> DiG 9.6.0-APPLE-P2 <<>> +norec @f.gtld-servers.net thehartford.com NS
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3174
;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;thehartford.com.               IN      NS

;; AUTHORITY SECTION:
thehartford.com.        172800  IN      NS      ns1.thehartford.com.
thehartford.com.        172800  IN      NS      ns2.thehartford.com.

;; ADDITIONAL SECTION:
ns1.thehartford.com.    172800  IN      A       162.136.188.1
ns2.thehartford.com.    172800  IN      A       162.136.190.1

;; Query time: 94 msec
;; SERVER: 192.35.51.30#53(192.35.51.30)
;; WHEN: Wed Jun 15 08:55:49 2011
;; MSG SIZE  rcvd: 101



On Jun 15, 2011, at 7:28 AM, M. Meadows wrote:

> 
>  
> Good morning.
>  
> We sent the following email to the dns managers at thehartford.com this 
> morning:
>  
> ---------------------------------------------------------------------------------
>  
>     Hi. We’re experiencing some issues with address record lookups for 
> eftc.thehartford.com. We’ve got a couple questions about how this address 
> record is set up.
>  
> Question : why does eftc as an address record in the thehartford.com zone 
> file have a 30 second TTL? Seems … very … short. I think most nameservers 
> won’t do less than a minute for an address record. Right?
>  
> Question : our check of whois indicates that ns1.thehartford.com and 
> ns2.thehartford.com are the authoritative nameservers for thehartford.com. A 
> dig with a +trace for eftc.thehartford.com seems to indicate that they are 
> indeed the auth nameservers. It’s interesting, though, that an 
> http://www.kloth.net/services/nslookup.php lookup for thehartford.com query 
> for NS records shows a non-authoritative answer of hfdns3.thehartford.com, 
> hfdns4.thehartford.com, simns3.thehartford.com,simns3.thehartford.com and 
> simns4.thehartford.com. We’re unsure what’s going on with that.
>  
>     So we have a Microsoft set of DNS servers that seem to get confused J by 
> this somehow. Not really clear to us what’s going on with it … but it’s sort 
> of like there’s some negative caching going on for hfdns3, hfdns4, simns3 and 
> simns4 … at some point … where these Microsoft DNS servers think those 4 
> servers are the authorities for the thehartford.com domain … and those auth 
> nameserver names … can’t be found … resolved. Then for a period … until the 
> Microsoft DNS servers have their cache cleared … they say … NOPE … no such 
> servers out there. Can’t get to hfdns4, hfdns3, simns3 or simns4 at all … so 
> we can’t resolveeftc.thehartford.com.
>  
>     Can you help us understand what’s going on?
>  
> Thanks!
> ---------------------------------------------------------------------------------
>  
>  
> So now ... just in case we don't hear back from the dns folks at 
> thehartford.com ... I'm wondering if any of the experts on this mailing list 
> can help us understand this?
>  
>  
>  
> _______________________________________________
> bind-users mailing list
> bind-users@lists.isc.org
> https://lists.isc.org/mailman/listinfo/bind-users

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