Hi Ricque, I seem to be in a loop trying to download the file. It seems MS has to certify that my copy of XP and/or Office is genuine before it will let me download it. It then said something about the genuine advantage version having expired and I haven't been able to find out how to get an unexpired one yet. I may have messed up since at least the first I was asked if I wanted to run "Publisher" I said no since I didn't understand that it was needed to run the validation process. The expired thing may mean that I've exceeded my allotted attempts. I'm hoping I can try again later.
I could swear that I've downloaded the genuine advantage thing every time it has come up with updates. The machine is 2 years old and the copy XP is legal as far as I know. My tech built the machine and I don't know if it was already on there or if he installed it. Anyway, I need a break. Margaret "Ricque" wrote: Hi Margaret, Go ahead and download the file from Microsoft. Run the file, it will install where it belongs. No, you do not want the service pack 1 package. The search companion is basically the Windows search utility. HTH, Richard Justice www.blind-computing.com ----- Original Message ----- From: Margaret Thomas To: blind-computing@jaws-users.com Sent: Wednesday, August 15, 2007 8:36 PM Subject: [Blind-Computing] Error Loading IE 6-XP Home Hi All, I got the following error message every time I loaded IE 6 today: Error A file that is required to run Search Companion cannot be found. You may need to run setup. and there was an okay button to press. I did a Google search and found a Microsoft article that seems to give a resolution to the problem, but I wanted to make sure I didn't get myself into a mess and have a couple of questions. SYMPTOMS After you connect to a Web site, you may receive the following error message: A file that is required to run search companion cannot be found. You may need to run setup. After you receive this error message, you cannot use Search Companion to search for files or folders, or to search the Internet. The options to search for files or folders, or to search the Internet, are unavailable. Back to the top CAUSE This behavior can occur if a file required to run Search Companion is missing or damaged. Note that this problem affects only the English-language version of Windows XP. NOTE: Search Companion files may be damaged if you have Search Companion open when you connect to certain Internet Service Providers. Back to the top RESOLUTION To resolve this problem, use one of the following methods. Back to the top Method 1: Install Windows XP SP1 Back to the top Method 2: Download and Install the Hotfix The following file is available for download from the Microsoft Download Center: Download Download the Q319949 package now http://support.microsoft.com/kb/319949 If I go ahead and download and try to install the Hotfix, will XP automatically put it in the right place for me since I have no idea of where it belongs? I have SP 2, so I don't think I want to install SP 1. Also, where is the Search Companion? I downloaded and installed the Microsoft updates yesterday and wonder if one of them might have corrupted this Search Companion. The computer is XP Home with IE 6 and I'm running JAWS 7.0. Any help in straightening this out would be greatly appreciated. Margaret Visit the Blind Computing List home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.blind-computing.com/contact.php If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]