Hi Margaret John R. here that's a problem I used to have trouble with but I'll tell you now that alt+n doesn't get rid of the bar the steps are below and there isn't many of them.
when you hear the sound to say that something is being blocked from you then you do the following. press Alt+n this focuses you on the part of the bar that has it on then press your Applications key, or right click on it if you can see the screan. the applications key is found the key next to the right control key and the applications key is one left of the control key if you went right you would find the left arrow key then coming left the right control key then left one more and this is the applications key this key does the same thing as clicking the right mouse button on an item and once you've done that the menu will pop up and you arrow down to download this file and this isn't nothing to be affrade of this just means download that same page again and activate any automatic starting of downloads or make available download buttons or links again I hope this helps if you need help with the active x window tools options and I can walk you through them as well if you wish please let me know from John and guide dog Iris ----- Original Message ----- From: "Margaret Thomas" <[EMAIL PROTECTED]> To: <blind-computing@jaws-users.com> Sent: Thursday, August 16, 2007 2:54 PM Subject: Re: [Blind-Computing] Error Loading IE 6-XP Home Ricque,,, I ended up spending more time on this last night and still didn't have any luck. I did find a diagnostic center that was supposed to evaluate the system as to why the genuine advantage couldn't be validated which seems to need to happen before the file can be downloaded. One item failed and I think Active X controls may need to be activated for the test to be completed. I think Microsoft offered to do this for me, but I kept running into problems with the information bar. It said to click on install when the information bar came up, and JAWS said click to install, but I couldn't find a way of clicking on it. I thought alt-n got rid of the information bar if the page didn't load properly, but I couldn't get that to work either. I thought I could try to activate X controls before I start from scratch in hopes of avoiding the information stone wall and I found a post from '06 from another list that I think tells how to do it, but I don't know what the default is supposed to be. I thought having them turned on is dangerous. Open Internet Explorer then open the tools menu and from there, the options dialog. Control tab to advanced. It will take about six control tabs to get to this property sheet. Start looking through the options and see how things dealing with Active X controls are set. If you want to do this the easy way, set everything to the defaults in this dialog unless there are specific settings you don't want set to the defaults. I had called my tech yesterday afternoon when I panicked when I got the error message and he hasn't gotten back to me. I'd like to be able to fix this by myself if possible, but I don't want to get in more trouble and wonder if I should throw in the towel and give him another call? Thanks, Margaret "Ricque" wrote: Hi Margaret, Somewhere during that process, it should mention the windows validation tool. I can understand your frustration, so take a break. You can go back to it later, when you are fresh, you'll get it. Richard Justice www.blind-computing.com ----- Original Message ----- From: Margaret Thomas To: blind-computing@jaws-users.com Sent: Wednesday, August 15, 2007 10:52 PM Subject: Re: [Blind-Computing] Error Loading IE 6-XP Home Hi Ricque, I seem to be in a loop trying to download the file. It seems MS has to certify that my copy of XP and/or Office is genuine before it will let me download it. It then said something about the genuine advantage version having expired and I haven't been able to find out how to get an unexpired one yet. I may have messed up since at least the first I was asked if I wanted to run "Publisher" I said no since I didn't understand that it was needed to run the validation process. The expired thing may mean that I've exceeded my allotted attempts. I'm hoping I can try again later. I could swear that I've downloaded the genuine advantage thing every time it has come up with updates. The machine is 2 years old and the copy XP is legal as far as I know. My tech built the machine and I don't know if it was already on there or if he installed it. Anyway, I need a break. Margaret "Ricque" wrote: Hi Margaret, Go ahead and download the file from Microsoft. Run the file, it will install where it belongs. No, you do not want the service pack 1 package. The search companion is basically the Windows search utility. HTH, Richard Justice www.blind-computing.com ----- Original Message ----- From: Margaret Thomas To: blind-computing@jaws-users.com Sent: Wednesday, August 15, 2007 8:36 PM Subject: [Blind-Computing] Error Loading IE 6-XP Home Hi All, I got the following error message every time I loaded IE 6 today: Error A file that is required to run Search Companion cannot be found. You may need to run setup. and there was an okay button to press. I did a Google search and found a Microsoft article that seems to give a resolution to the problem, but I wanted to make sure I didn't get myself into a mess and have a couple of questions. SYMPTOMS After you connect to a Web site, you may receive the following error message: A file that is required to run search companion cannot be found. You may need to run setup. After you receive this error message, you cannot use Search Companion to search for files or folders, or to search the Internet. The options to search for files or folders, or to search the Internet, are unavailable. Back to the top CAUSE This behavior can occur if a file required to run Search Companion is missing or damaged. Note that this problem affects only the English-language version of Windows XP. NOTE: Search Companion files may be damaged if you have Search Companion open when you connect to certain Internet Service Providers. Back to the top RESOLUTION To resolve this problem, use one of the following methods. Back to the top Method 1: Install Windows XP SP1 Back to the top Method 2: Download and Install the Hotfix The following file is available for download from the Microsoft Download Center: Download Download the Q319949 package now http://support.microsoft.com/kb/319949 If I go ahead and download and try to install the Hotfix, will XP automatically put it in the right place for me since I have no idea of where it belongs? I have SP 2, so I don't think I want to install SP 1. Also, where is the Search Companion? I downloaded and installed the Microsoft updates yesterday and wonder if one of them might have corrupted this Search Companion. The computer is XP Home with IE 6 and I'm running JAWS 7.0. Any help in straightening this out would be greatly appreciated. Margaret Visit the Blind Computing List home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.blind-computing.com/contact.php If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.484 / Virus Database: 269.11.19/956 - Release Date: 16/08/2007 09:48 Visit the Blind Computing List home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/blind-computing@jaws-users.com/ To post to this group, send email to blind-computing@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.blind-computing.com/contact.php If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]